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Clinical Trial Details — Status: Completed

Administrative data

NCT number NCT04684836
Other study ID # 20-12023014
Secondary ID
Status Completed
Phase
First received
Last updated
Start date March 15, 2021
Est. completion date April 1, 2022

Study information

Verified date June 2023
Source Weill Medical College of Cornell University
Contact n/a
Is FDA regulated No
Health authority
Study type Observational

Clinical Trial Summary

Leveraging a natural experiment approach, the investigators will examine rapidly changing telemedicine and in-person models of care during and after the COVID-19 crisis to determine whether certain patients could safely choose to continue telemedicine or telemedicine-supplemented care, rather than return to in-person care.


Description:

During the COVID-19 pandemic, telemedicine has quickly emerged as the primary method of providing outpatient care in many regions with shelter-in-place and social distancing policies. It is critical to understand the impact of this rapid and widespread transition from in-person to remote visits on disparities in access to primary care, especially in chronic disease where ongoing communication between providers and patients is essential. Also, these newly developed or expanded telemedicine programs vary widely, raising important questions about the effect of these differences on uptake of telemedicine among different patient populations and on patient-centered outcomes. Leveraging a natural experiment approach, the investigators will examine rapidly changing telemedicine and in-person models of care during and after the COVID-19 crisis to determine whether certain patients could safely choose to continue telemedicine or telemedicine-supplemented care, rather than return to in-person care. The overarching goals of this study are to describe the features of telemedicine programs in primary care during the COVID-19 pandemic and to use natural experiment methods to provide rigorous evidence on the effects of these programs. PCORI has granted an extension for the final research report to July 30, 2023.


Recruitment information / eligibility

Status Completed
Enrollment 216000
Est. completion date April 1, 2022
Est. primary completion date April 1, 2022
Accepts healthy volunteers
Gender All
Age group 19 Years and older
Eligibility Inclusion Criteria: - patients that are attributed to primary care clinics across four health systems in the INSIGHT (Mount Sinai Health System and Weill Cornell Medicine), OneFlorida (University of Florida Health), and STAR (University of North Carolina Health) CRNs. - Patients received two or more outpatient visits at a participating practice during a one-year period before the COVID-19 pandemic, - Patients had one or more of five chronic illnesses (asthma, chronic obstructive pulmonary disease (COPD), congestive heart failure (CHF), diabetes, hypertension) as defined by the Medicare Chronic Conditions Warehouse algorithm Exclusion Criteria: - Patients who tested COVID-positive - Patients from hospice and palliative care practices - Patients from osteopathic medicine practices - Patients from pediatric practices

Study Design


Intervention

Other:
Exposure to telemedicine, after the onset of the pandemic
Telemedicine exposure will be defined based on the proportion of all visits at a given clinic that are delivered via telemedicine in each month.

Locations

Country Name City State
United States University of North Carolina Chapel Hill North Carolina
United States University of Florida Gainesville New York
United States Mount Sinai New York New York
United States Weill Cornell Medicine New York New York

Sponsors (2)

Lead Sponsor Collaborator
Weill Medical College of Cornell University Patient-Centered Outcomes Research Institute

Country where clinical trial is conducted

United States, 

Outcome

Type Measure Description Time frame Safety issue
Primary Number of avoidable emergency department (ED) admissions Avoidable emergency department (ED) admissions will be obtained from claims data 30 days after the exposure to one of the comparator arms of clinic-level telemedicine used
Primary Number of avoidable emergency department (ED) admissions Avoidable emergency department (ED) admissions will be obtained from claims data 60 days after the exposure to one of the comparator arms of clinic-level telemedicine used
Primary Number of avoidable emergency department (ED) admissions Avoidable emergency department (ED) admissions will be obtained from claims data 6 months after the exposure to one of the comparator arms of clinic-level telemedicine used
Primary Number of avoidable emergency department (ED) admissions Avoidable emergency department (ED) admissions will be obtained from claims data 12 months after the exposure to one of the comparator arms of clinic-level telemedicine used
Primary Number of unplanned hospital admissions from the ED Unplanned hospital admissions from the ED will be obtained from claims data 30 days after the exposure to one of the comparator arms of clinic-level telemedicine used
Primary Number of unplanned hospital admissions from the ED Unplanned hospital admissions from the ED will be obtained from claims data 60 days after the exposure to one of the comparator arms of clinic-level telemedicine used
Primary Number of unplanned hospital admissions from the ED Unplanned hospital admissions from the ED will be obtained from claims data 6 months after the exposure to one of the comparator arms of clinic-level telemedicine used
Primary Number of unplanned hospital admissions from the ED Unplanned hospital admissions from the ED will be obtained from claims data 12 months the comparator arms of clinic-level telemedicine used
Primary Continuity of care as assessed by the Bice-Boxerman Continuity of Care Index Continuity of care will be measured using the Bice-Boxerman Continuity of Care Index. The Bice-Boxerman continuity of care (COC) index reflects the relative share of all of a patient's visits during the year that are billed by distinct providers and/or practices. The index ranges from 0 to 1, where 0 indicates that each visit involved a different provider than all other visits, and 1 that all visits were billed by a single provider, representing continuity of care. 30 days after the exposure to one of the comparator arms of clinic-level telemedicine used
Primary Continuity of care as assessed by the Bice-Boxerman Continuity of Care Index Continuity of care will be measured using the Bice-Boxerman Continuity of Care Index. The Bice-Boxerman continuity of care (COC) index reflects the relative share of all of a patient's visits during the year that are billed by distinct providers and/or practices. The index ranges from 0 to 1, where 0 indicates that each visit involved a different provider than all other visits, and 1 that all visits were billed by a single provider, representing continuity of care. 60 days after the exposure to one of the comparator arms of clinic-level telemedicine used
Primary Continuity of care as assessed by the Bice-Boxerman Continuity of Care Index Continuity of care will be measured using the Bice-Boxerman Continuity of Care Index. The Bice-Boxerman continuity of care (COC) index reflects the relative share of all of a patient's visits during the year that are billed by distinct providers and/or practices. The index ranges from 0 to 1, where 0 indicates that each visit involved a different provider than all other visits, and 1 that all visits were billed by a single provider, representing continuity of care. 6 months after the exposure to one of the comparator arms of clinic-level telemedicine used
Primary Continuity of care as assessed by the Bice-Boxerman Continuity of Care Index Continuity of care will be measured using the Bice-Boxerman Continuity of Care Index. The Bice-Boxerman continuity of care (COC) index reflects the relative share of all of a patient's visits during the year that are billed by distinct providers and/or practices. The index ranges from 0 to 1, where 0 indicates that each visit involved a different provider than all other visits, and 1 that all visits were billed by a single provider, representing continuity of care. 12 months after the exposure to one of the comparator arms of clinic-level telemedicine used
Primary Continuity of care as assessed by the Breslau Usual Provider of Care measure Continuity of care as assessed by the Breslau Usual Provider of Care measure. The Breslau Usual Provider of Care index is also an indicator of continuity of care, ranging from 0 to 1, where 1 represents continuity of care. 30 days after the exposure to one of the comparator arms of clinic-level telemedicine used
Primary Continuity of care as assessed by the Breslau Usual Provider of Care measure Continuity of care as assessed by the Breslau Usual Provider of Care measure. The Breslau Usual Provider of Care index is also an indicator of continuity of care, ranging from 0 to 1, where 1 represents continuity of care. 60 days after the exposure to one of the comparator arms of clinic-level telemedicine used
Primary Continuity of care as assessed by the Breslau Usual Provider of Care measure Continuity of care as assessed by the Breslau Usual Provider of Care measure. The Breslau Usual Provider of Care index is also an indicator of continuity of care, ranging from 0 to 1, where 1 represents continuity of care. 6 months after the exposure to one of the comparator arms of clinic-level telemedicine used
Primary Continuity of care as assessed by the Breslau Usual Provider of Care measure Continuity of care as assessed by the Breslau Usual Provider of Care measure. The Breslau Usual Provider of Care index is also an indicator of continuity of care, ranging from 0 to 1, where 1 represents continuity of care. 12 months after the exposure to one of the comparator arms of clinic-level telemedicine used
Primary Continuity of care as assessed by attendance at follow-up appointment Continuity of care as assessed by attendance at follow-up appointment. 30 days after the exposure to one of the comparator arms of clinic-level telemedicine used
Primary Continuity of care as assessed by attendance at follow-up appointment Continuity of care as assessed by attendance at follow-up appointment. 60 days after the exposure to one of the comparator arms of clinic-level telemedicine used
Primary Continuity of care as assessed by attendance at follow-up appointment Continuity of care as assessed by attendance at follow-up appointment. 6 months after the exposure to one of the comparator arms of clinic-level telemedicine used
Primary Continuity of care as assessed by attendance at follow-up appointment Continuity of care as assessed by attendance at follow-up appointment. 12 months after the exposure to one of the comparator arms of clinic-level telemedicine used
Secondary Evidence of controlled disease as indicated by as indicated by the National Quality Forum (NQF 0059): Diabetes: Hemoglobin A1c (HbA1c) Poor Control (>9%) Evidence of controlled disease as indicated by as indicated by the National Quality Forum (NQF 0059): Diabetes: Hemoglobin A1c (HbA1c) Poor Control (>9%), which is the percentage of patients 18 - 75 years of age with diabetes who had hemoglobin A1c > 9.0% during the measurement period 30 days after the exposure to one of the comparator arms of clinic-level telemedicine used
Secondary Evidence of controlled disease as indicated by as indicated by the National Quality Forum (NQF 0059): Diabetes: Hemoglobin A1c (HbA1c) Poor Control (>9%) Evidence of controlled disease as indicated by as indicated by the National Quality Forum (NQF 0059): Diabetes: Hemoglobin A1c (HbA1c) Poor Control (>9%), which is the percentage of patients 18 - 75 years of age with diabetes who had hemoglobin A1c > 9.0% during the measurement period 60 days after the exposure to one of the comparator arms of clinic-level telemedicine used
Secondary Evidence of controlled disease as indicated by as indicated by the National Quality Forum (NQF 0059): Diabetes: Hemoglobin A1c (HbA1c) Poor Control (>9%) Evidence of controlled disease as indicated by as indicated by the National Quality Forum (NQF 0059): Diabetes: Hemoglobin A1c (HbA1c) Poor Control (>9%), which is the percentage of patients 18 - 75 years of age with diabetes who had hemoglobin A1c > 9.0% during the measurement period 6 months after the exposure to one of the comparator arms of clinic-level telemedicine used
Secondary Evidence of controlled disease as indicated by as indicated by the National Quality Forum (NQF 0059): Diabetes: Hemoglobin A1c (HbA1c) Poor Control (>9%) Evidence of controlled disease as indicated by as indicated by the National Quality Forum (NQF 0059): Diabetes: Hemoglobin A1c (HbA1c) Poor Control (>9%), which is the percentage of patients 18 - 75 years of age with diabetes who had hemoglobin A1c > 9.0% during the measurement period 12 months after the exposure to one of the comparator arms of clinic-level telemedicine used
Secondary Evidence of controlled disease as indicated by as indicated by the National Quality Forum (NQF 0018): Controlling High Blood Pressure Evidence of controlled disease as indicated by as indicated by the National Quality Forum (NQF 0018): Controlling High Blood Pressure, which is the percentage of patients 18 - 85 with hypertension diagnosis and adequate control (< 140/90 mmHg) 30 days after the exposure to one of the comparator arms of clinic-level telemedicine used
Secondary Evidence of controlled disease as indicated by as indicated by the National Quality Forum (NQF 0018): Controlling High Blood Pressure Evidence of controlled disease as indicated by as indicated by the National Quality Forum (NQF 0018): Controlling High Blood Pressure, which is the percentage of patients 18 - 85 with hypertension diagnosis and adequate control (< 140/90 mmHg) 60 days after the exposure to one of the comparator arms of clinic-level telemedicine used
Secondary Evidence of controlled disease as indicated by as indicated by the National Quality Forum (NQF 0018): Controlling High Blood Pressure Evidence of controlled disease as indicated by as indicated by the National Quality Forum (NQF 0018): Controlling High Blood Pressure, which is the percentage of patients 18 - 85 with hypertension diagnosis and adequate control (< 140/90 mmHg) 6 months after the exposure to one of the comparator arms of clinic-level telemedicine used
Secondary Evidence of controlled disease as indicated by as indicated by the National Quality Forum (NQF 0018): Controlling High Blood Pressure Evidence of controlled disease as indicated by as indicated by the National Quality Forum (NQF 0018): Controlling High Blood Pressure, which is the percentage of patients 18 - 85 with hypertension diagnosis and adequate control (< 140/90 mmHg) 12 months after the exposure to one of the comparator arms of clinic-level telemedicine used
Secondary Days at home Days per month not in hospital or institutional setting 30 days after the exposure to one of the comparator arms of clinic-level telemedicine used
Secondary Days at home Days per month not in hospital or institutional setting 60 days after the exposure to one of the comparator arms of clinic-level telemedicine used
Secondary Days at home Days per month not in hospital or institutional setting 6 months after the exposure to one of the comparator arms of clinic-level telemedicine used
Secondary Days at home Days per month not in hospital or institutional setting 12 months after the exposure to one of the comparator arms of clinic-level telemedicine used
Secondary Patient experiences based on the Patient Satisfaction Questionnaire (PSQ-18) Patient experiences based on the Patient Satisfaction Questionnaire (PSQ-18), which is a 5-scale questionnaire including questions on patient satisfaction, communication quality with providers and accessibility/convenience of care. 12 months after the exposure to one of the comparator arms of clinic-level telemedicine used
Secondary Ease of use and access to telemedicine based on Telehealth Usability Questionnaire (TUQ) For individuals who accessed a telemedicine visit, we will ask questions based on the validated Telehealth Usability Questionnaire (TUQ), including the ease of use and access to the telemedicine service, quality of the interaction with the provider, and satisfaction 12 months after the exposure to one of the comparator arms of clinic-level telemedicine used
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