Clinical Trial Details
— Status: Completed
Administrative data
NCT number |
NCT03748420 |
Other study ID # |
A16-691 |
Secondary ID |
1R01HL136937-01A |
Status |
Completed |
Phase |
N/A
|
First received |
|
Last updated |
|
Start date |
August 19, 2020 |
Est. completion date |
January 31, 2023 |
Study information
Verified date |
August 2023 |
Source |
HealthPartners Institute |
Contact |
n/a |
Is FDA regulated |
No |
Health authority |
|
Study type |
Interventional
|
Clinical Trial Summary
More than 50% of adults treated for diabetes, hypertension, or lipid disorders have
suboptimal medication adherence, a prominent barrier to continued improvement in chronic
disease care in the United States. Primary care providers (PCPs) often fail to identify
medication nonadherence and/or have insufficient time and training to address underlying
reasons for it. In this project, we propose a patient-centered and technology-driven strategy
to identify patients with adherence issues and apply a team approach to help them achieve
evidence-based personalized goals for glucose, blood pressure, or lipids. This intervention
extends the use of a widely available clinical decision support (CDS) infrastructure to
support a model of care that, for the first time outside of a fully integrated care
environment, will integrate pharmacists within the primary care team. The intervention relies
on a continuous health informatics loop to do the following: (a) identify high-risk patients
with adherence problems at the point of care by expanding the capability of an electronic
medical record (EMR)-linked CDS to identify poor adherence to medications; (b) establish and
maintain an auto-populating up-to-date registry of patients identified for proactive
pharmacist outreach; (c) implement a pharmacist outreach strategy based on an
information-motivation-behavioral (IMB) framework recommended by the World Health
Organization (WHO) with demonstrated ability to influence adherence across a variety of
clinical applications; and (d) coordinate care and adherence information by incorporating
pharmacist assessment and action plans into CDS at subsequent office encounters.
Description:
Patients are randomly allocated 1:1 through a computer-generated program to either control or
intervention.
Control: All control patients will continue to receive the basic Electronic Medical Record
(EMR)-linked Clinical Decision Support (CDS) tool for cardiovascular (CV) risk factor
management. This CDS includes algorithmically derived identification of high CV risk patients
and prioritized treatment suggestions for lipids, Blood Pressure (BP), glycemic control,
weight, tobacco, and aspirin use based on distance from goal, current medications, labs,
allergies, and safety considerations. The basic CDS does not include any information on
medication adherence. Patients will receive basic CDS plus usual care.
Intervention: For intervention patients, the basic CDS system for CV risk-factor control is
enhanced to support a team-based care model that identifies risk of non-adherence, computes
adherence information and incorporates it in the CDS, creates a registry to direct proactive
pharmacist outreach, and coordinates action plans. To do this, the CDS Web service will
combine EMR-identified medications with Epic Medication Adherence score (e-PDC) data.
Algorithms will identify poor adherence using e-PDC scores available within the Epic EMR at
patient encounters. When medication adherence issues are identified, alert messages will
appear on the CDS tools for patients and providers. Patients with index visits will be
followed-up for 6 months as they continue to receive CDS at subsequent encounters. At 6
months, patient e-PDC as well as clinical outcomes will be reevaluated. Patients with
persistent adherence issues identified are added to a registry that is used by the
pharmacists to conduct outreach. Pharmacist outreach will be conducted primarily by phone,
but in-person arrangements are also an option. Pharmacists conducting outreach will identify
themselves to patients as part of the care team working with the primary care provider (PCP).
Examples of specific action plans that may be recommended includes education, recommending
lower cost alternative medications or combination medications, addressing side effects, using
pill boxes, modifying pill-taking schedules and/or using reminder systems, or referrals to
medication therapy management (MTM) services or health educators. Pharmacists will be guided
by a script template for the phone outreach that walks them through the IMB intervention and
data collection. The pharmacists involved will have full read/write access to the EMR in full
compliance with HIPAA regulations. They can make medication changes through established care
protocols and/or communicate with the prescriber through secure messaging or phone
consultation. The date of the pharmacist outreach and actions that result from the IMB
intervention will be documented in the EMR and incorporated into subsequent CDS tools and
registries to reflect the new patient state.