COVID-19 Clinical Trial
Official title:
Patients' Experiences in a Medicalized Hotel for COVID-19 Acute Care Support
Verified date | August 2020 |
Source | Hospital Clinic of Barcelona |
Contact | n/a |
Is FDA regulated | No |
Health authority | |
Study type | Observational [Patient Registry] |
The 11th March 2020, the World Health Organization (WHO) declared the novel coronavirus
Covid-19 as a pandemic. Urgent reorganization was required to give answers to the needs of
this new illness. Since mid March, the number of patients admitted every day grew
exponentially, and despite strengthening the Home Hospitalization service, resources were
insufficient to care for such a number of people at home. The HH was called to transform a
hotel into a medicalized healthcare space.
Current health policy emphasizes on patient experience, as one of the key components of
quality of care. Analyzing patients experience will provide knowledge about their authentic
concerns or what they identify as real needs, how they perceive the care received and will
allow finding out if it was a good alternative. Patients must be involved in decision-making
about their heath situation and treatment in order to provide an integrated healthcare.
Aims: To assess the patient experience during hospital admission in a Medicalized Hotel for
COVID-19, from 8th March to 25th May, and variables that may influence these experiences.
Study type: Observational and descriptive study with a cross-sectional design. The study
population consisted of patients admitted in Medicalized Hotel who met inclusion criteria.
Sample size: 517 patients. Main variable: Patient experience (collected by the Picker Patient
Experience questionnaire, PPE-15, translated to Catalan and Spanish), that content four open
questions analyzed in a qualitative way. Other variables: Socio-demographic and review
clinical records.
Status | Completed |
Enrollment | 517 |
Est. completion date | June 6, 2020 |
Est. primary completion date | May 31, 2020 |
Accepts healthy volunteers | |
Gender | All |
Age group | N/A and older |
Eligibility |
Inclusion Criteria: - All patients admitted in Medicalized Hospital who agreed to participate in the study. Exclusion Criteria: - Not localized, language barrier, dementia. |
Country | Name | City | State |
---|---|---|---|
Spain | Carme Hernández | Barcelona |
Lead Sponsor | Collaborator |
---|---|
Hospital Clinic of Barcelona |
Spain,
Bertran MJ, Viñarás M, Salamero M, Garcia F, Graham C, McCulloch A, Escarrabill J. Spanish and Catalan translation, cultural adaptation and validation of the Picker Patient Experience Questionnaire-15. J Healthc Qual Res. 2018 Jan - Feb;33(1):10-17. doi: — View Citation
Hernández C, Aibar J, Seijas N, Puig I, Alonso A, Garcia-Aymerich J, Roca J. Implementation of Home Hospitalization and Early Discharge as an Integrated Care Service: A Ten Years Pragmatic Assessment. Int J Integr Care. 2018 May 16;18(2):12. doi: 10.5334/ — View Citation
Zhu N, Zhang D, Wang W, Li X, Yang B, Song J, Zhao X, Huang B, Shi W, Lu R, Niu P, Zhan F, Ma X, Wang D, Xu W, Wu G, Gao GF, Tan W; China Novel Coronavirus Investigating and Research Team. A Novel Coronavirus from Patients with Pneumonia in China, 2019. N — View Citation
Type | Measure | Description | Time frame | Safety issue |
---|---|---|---|---|
Primary | The Picker Patient Experience Questionnaire | An adapted shorter version of The Picker Patient Experience Questionnaire, validated into Spanish and Catalan was used to identify whether exist any problem in the healthcare provided. It consists of 15 questions distributed to eight dimensions of care: respect, coordination, information/communication/education, physical comfort, emotional support, involvement of relatives, transition and continuity and finally overall impression. The questions have from two ("yes" or "no") responses to four answer options ("yes", "yes, to some extend", "no" or "I didn't need to"). Neutral answers, such as "I did not need to", and the most positive answer are coded as a "non-problem" (score = 0). The remaining responses are coded as "problems" (score = 1). The PPE-15 has previously been found to be valid and reliable. |
one month | |
Secondary | Open questions | Four open questions were included in the questionnaire, which enclosed what worried the participants the most, which aspects did they like and which ones they dislike about the medicalized hotel and what will they improve. Those were analysed in a qualitative technique, using the MAXQDA program. This informatics program led importing, transcribing and analysing the information obtained, by keeping the most relevant data and categorising it after having done a correct codification. All the information obtained will rest anonymous. | one month |
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