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Clinical Trial Summary

The overall goal of the study is to better understand how communication strategies can help people make decisions about health insurance plans.

This study aims to:

- (Aim 1) Examine currently uninsured individuals' understanding of terminology and details of health insurance plans;

- (Aim 2) Apply three recommended strategies for communicating information about health insurance plans;

- (Aim 3) Test the effects of these strategies in a randomized experiment.


Clinical Trial Description

First, this study will examine people's understanding of health insurance plan terminology and details through qualitative interviews with 50 uninsured individuals. These responses will then lead to the development of three communication strategies to improve understanding of health insurance plans: 1) plain language, 2) plain language plus visual displays and 3) plain language plus narratives.

The strategies will the be pilot tested with 30 individuals to assess readability, clarity of language, and layout. The revised communication strategies will be tested with 280 individuals in a randomized experiment. Individuals will be randomly assigned to either a plain language condition alone, a plain language + visual displays condition, and a plain language + narrative condition. ;


Study Design

Allocation: Randomized, Endpoint Classification: Efficacy Study, Intervention Model: Parallel Assignment, Masking: Single Blind (Subject), Primary Purpose: Prevention


Related Conditions & MeSH terms


NCT number NCT01986790
Study type Interventional
Source Washington University School of Medicine
Contact
Status Completed
Phase N/A
Start date April 2012
Completion date June 2014

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