Emergencies Clinical Trial
Official title:
Influence of a Questionnaire on Patients' Emergency Room Expectations
Verified date | May 2023 |
Source | Orange Park Medical Center |
Contact | n/a |
Is FDA regulated | No |
Health authority | |
Study type | Interventional |
The goal of this study is to determine whether a novel questionnaire designed to illicit patient's self-reported expectations across four domains (overall purpose of visit, medication intervention, imaging intervention and disposition) improves patient-provider communication as evaluated by an exit survey during an emergency room visit.
Status | Completed |
Enrollment | 308 |
Est. completion date | October 17, 2022 |
Est. primary completion date | October 17, 2022 |
Accepts healthy volunteers | Accepts Healthy Volunteers |
Gender | All |
Age group | 18 Years and older |
Eligibility | Inclusion Criteria: - Patients who arrive through the ED main entrance (non-EMS) - Patients aged 18 years and older - Patients who demonstrate decision making capacity - Patients who willingly consent to participate Exclusion criteria: - Patients in distress (physical, emotional, or other) as determined by investigator - Patients who demonstrate altered mental status or lack of capacity to consent - Patients who require immediate medical intervention including diagnostic and/or treatment intervention - Prisoners and patient under involuntary holds |
Country | Name | City | State |
---|---|---|---|
United States | Orange Park Medical Center | Orange Park | Florida |
Lead Sponsor | Collaborator |
---|---|
Orange Park Medical Center |
United States,
Type | Measure | Description | Time frame | Safety issue |
---|---|---|---|---|
Primary | Patient reported provider understanding of patient's visit expectations | Q: "My ER provider understood my expectations for my ER visit today" with agreement responses on a 5-point Likert scale (strongly disagree to strongly agree) | After patient discharge instructions given (or for patients being admitted/transferred, after admission/transfer request), up to 15 minutes after either event | |
Secondary | Patient reported degree to which visit expectations were met | Q: "My expectations for my ER visit today were met" with agreement responses on a 5-point Likert scale (strongly disagree to strongly agree) | After patient discharge instructions given (or for patients being admitted/transferred, after admission/transfer request), up to 15 minutes after either event | |
Secondary | Patient reported provider courtesy | Q: "Courtesy of your provider" with response options from Very Poor to Very Good | After patient discharge instructions given (or for patients being admitted/transferred, after admission/transfer request), up to 15 minutes after either event | |
Secondary | Patient reported provider listening | Q: "Your provider took the time to listen to you" with response options from Very Poor to Very Good | After patient discharge instructions given (or for patients being admitted/transferred, after admission/transfer request), up to 15 minutes after either event | |
Secondary | Patient reported inclusion in treatment decisions | Q: "Your provider included you in decisions about your treatment" with response options from Very Poor to Very Good | After patient discharge instructions given (or for patients being admitted/transferred, after admission/transfer request), up to 15 minutes after either event |
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