Effectiveness of Mobile-phone Career Competencies Intervention for Malaysian Public Sector Managers

Competence Clinical Trial

Official title:

Sequential Exploratory Mixed Method in Developing and Evaluating the Effectiveness of Mobile-phone Career Competencies Intervention for Malaysian Public Sector Managers

Clinical Trial Details — Status: Completed

Administrative data

• NCT number: NCT04822714
• Other study ID #: UPM
• Status: Completed
• Phase: N/A
• Start date: August 3, 2020
• Est. completion date: December 31, 2020

Study information

• Verified date: March 2021
• Source: Universiti Putra Malaysia
• Contact: n/a
• Is FDA regulated: No
• Study type: Interventional

Clinical Trial Summary

This study aims to evaluate the effectiveness of a user and expert centric mobile phone-based career intervention program of career competencies among Malaysian public managers.

Description:

This study aims to evaluate the effectiveness of a user and expert centric mobile phone-based career intervention program of career competencies among Malaysian public managers. In this study, the Social Cognitive Career Theory (SCCT) is adopted as the framework to develop mobile phone-based intervention for career competencies. There is two phases in the study whereby in Phase 1, a qualitative approach developing the components in the career intervention module and mobile phone application features. Phase 2 that evaluates the mobile phone-based career intervention program. Validation will be conducted to meet the objectives of (i) the usability of the mobile communication career intervention application (survey), and (ii) evaluation of the effectiveness of the intervention program for career competencies delivered through mobile phone application (randomized controlled trial). The primary outcome of this study is career competencies. The career competencies score will be compared between participants in the intervention and control group at the baseline, and follow-ups at week four and week 12 respectively, using mixed design ANOVA.

Recruitment information / eligibility

• Status: Completed
• Enrollment: 70
• Est. completion date: December 31, 2020
• Est. primary completion date: December 23, 2020
• Accepts healthy volunteers: Accepts Healthy Volunteers
• Gender: All
• Age group: N/A and older

Eligibility

Inclusion Criteria:

• Must be Administrative and Diplomatic Officers (ADO) who use mobile application (Android)
• Must be in Grade 41
• Informed consent obtained

Exclusion Criteria:

• The officer that use IPhone
• The officer that involved in disciplinary issues

Related Conditions & MeSH terms

• Competence
• Competency-Based Education

Intervention

Behavioral:
• Mobile Career Competencies Intervention
Mobile career competencies intervention aim to enhance the career competencies (career behavioral action) among the participants

Locations

Country	Name	City	State
Malaysia	Public Service Department Malaysia	Putrajaya

Sponsors (2)

Lead Sponsor	Collaborator
Universiti Putra Malaysia	Public Service Department Malaysia

Country where clinical trial is conducted

Malaysia, 

References & Publications (3)

Ho HH, Mohd Rasdi R, Ibrahim R, Md Khambari MN. Developing and evaluating the effectiveness of mobile phone-based career intervention for career competencies of Malaysian public managers: Protocol for a mixed method study. Internet Interv. 2020 Sep 3;22:1 — View Citation

Ho, H. H., Foo, C. N., & Baki, R. (2019). Training but no Training. International Journal of Academic Research in Business & Social Sciences, 9(7), 77-87.

Hsin Hung, H., & Roziah, M. R. (2019). A Systematic Literature Review on the Competencies fo Public Services. International Conference on Educational Research and Practice 2019 (ICERP 2019), UPM, 57.

Outcome

Type	Measure	Description	Time frame	Safety issue
Primary	Effectiveness of Career Competencies	assessed by Career Competencies Questionnaire - 1=low career competencies & 5=high career competencies	12 weeks
Primary	Validation of Mobile Career Competencies Intervention	Assessed by USE Questionnaire - 1 Very Not Useful & 5 Very Useful; Usefulness; Ease of Use; Ease of Learning; System Satisfaction	1 week
Secondary	Reflection on motivation	subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low reflection on motivation & 5=high reflection on motivation	12 weeks
Secondary	Reflection on qualities	subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low reflection on qualities& 5=high reflection on qualities	12 weeks
Secondary	Networking	subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low networking & 5=high networking	12 weeks
Secondary	Self-profiling	subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low self-profiling & 5=high self-profiling	12 weeks
Secondary	Work exploration	subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low work exploration & 5=high work exploration	12 weeks
Secondary	Career control	subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low career control & 5=high career control	12 weeks