Child Health Clinical Trial
Official title:
Text Message Follow-up for Patients Who Have Missed Well-Child Visits: Open Trial
Verified date | May 2022 |
Source | Wake Forest University Health Sciences |
Contact | n/a |
Is FDA regulated | No |
Health authority | |
Study type | Interventional |
This project will use Twilio as a platform for a text messaging campaign to implement timely follow up with parents/guardians of children ages 0 to 17 years who have no-showed for WCVs. The first phase of the study will be an open trial to assess feasibility and acceptability of three different reminder messages, analyze preliminary data, and collect feedback from participants using interviews to identify the top one or two performing messages. Each reminder message will at minimum direct parents/guardians to reschedule by phone or by the patient portal. These findings will be used to conduct the second phase of the study, a randomized controlled trial.
Status | Completed |
Enrollment | 500 |
Est. completion date | April 8, 2022 |
Est. primary completion date | April 8, 2022 |
Accepts healthy volunteers | No |
Gender | All |
Age group | 18 Years and older |
Eligibility | Inclusion Criteria: Patients included in text messaging campaign (caregivers receive text messages): - Are 0-17 years - No-showed for a well-child visit scheduled at one of five locations: Pediatrics-Downtown Health Plaza, Family Medicine-Piedmont Plaza, Pediatrics-Winston East, Family Medicine-Peace Haven, or Pediatrics-Clemmons - Have a phone number on record for a primary caregiver - With primary language for contact that is English or Spanish Caregivers must be 18 years or older Exclusion Criteria: Patients who: - Are 18+ years old - No-showed for a different type of visit, or no-showed for a WCV at a different practice location - Already rescheduled their appointment by the time the sample list was generated - Have primary language specified that is not English or Spanish. Caregivers who are under 18 years old |
Country | Name | City | State |
---|---|---|---|
United States | Wake Forest University Health Sciences | Winston-Salem | North Carolina |
Lead Sponsor | Collaborator |
---|---|
Wake Forest University Health Sciences |
United States,
Type | Measure | Description | Time frame | Safety issue |
---|---|---|---|---|
Primary | Number of rescheduled well child visits | If parent/guardian rescheduled well child visit | 6 weeks after no-showed well child visit | |
Primary | Number of completed (rescheduled) well child visits | If parent/guardian completed (rescheduled) well child visit | 6 weeks after no-showed well child visit | |
Secondary | Number of child patient emergency department visits | If child patient had an emergency department visit | 6 weeks after no-showed well child visit | |
Secondary | Number of child patient hospitalizations | If child patient required hospitalization | 6 weeks after no-showed well child visit |
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