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Clinical Trial Details — Status: Terminated

Administrative data

NCT number NCT03058393
Other study ID # Pro00079809
Secondary ID
Status Terminated
Phase N/A
First received
Last updated
Start date April 17, 2017
Est. completion date November 7, 2018

Study information

Verified date June 2018
Source Duke University
Contact n/a
Is FDA regulated No
Health authority
Study type Interventional

Clinical Trial Summary

The goal of this study is to analyze patient:provider communication surrounding the discussion of difficult clinical conversations such as knee replacement options. This study will also examine how using the teach-back communication technique can improve communication between patients and providers. Orthopedic residents, fellows, physician assistants, and attendings that agree to participate will be consented. Patients, who are likely to engage in a difficult clinical conversation, such as those who have a clinical indication for a Total Knee Replacement or a Partial Knee Replacement, will be recruited from participating providers clinical schedules. Patient:provider interactions will be recorded and then the providers will attend a 1 hour education lecture about how to use teach-back. After attending the lecture, additional patient:provider interactions will be recorded and analyzed via a qualitative approach. Additionally, providers will participate in a semi-structured interview to capture their perceptions of teach-back and what challenges and benefits they may derive from using it.


Recruitment information / eligibility

Status Terminated
Enrollment 7
Est. completion date November 7, 2018
Est. primary completion date November 7, 2018
Accepts healthy volunteers Accepts Healthy Volunteers
Gender All
Age group 18 Years to 80 Years
Eligibility Inclusion Criteria (Patient Participants):

- Age 18 years and older

- Clinical indication for multiple treatment options

Exclusion Criteria (Patient Participants):

- Non-English speaking

- Minors or non-consenting other individuals (spouses, friends, family members, children) in the patient room during the clinical visit

Inclusion Criteria (Provider Participants)

- Age 18 years and older

- A resident, fellow, physician assistant, or attending in the Duke Department of Orthopaedic Surgery

Exclusion criterion (Provider Participants):

• Non-English speaking

Study Design


Intervention

Other:
Teach-Back Lesson
A teach-back lesson will be given to providers (teach-back group) who have challenging clinical discussions with patients

Locations

Country Name City State
United States Duke University Health System Durham North Carolina

Sponsors (1)

Lead Sponsor Collaborator
Duke University

Country where clinical trial is conducted

United States, 

Outcome

Type Measure Description Time frame Safety issue
Primary Provider's uninterrupted utterances We will assess this outcome directly from audio-recorded conversations. A coding scheme will then be developed that captures the average length of provider utterance without asking a question or an interruption from a patient End of discussion with patient, 20 minutes
Primary Patient/provider talking ratio This outcome will also be assessed from audio-recorded conversations. The transcript will be coded and the coding scheme will compare how often and how long patients talk compared to provider talking. End of discussion with patient, 20 minutes
Secondary Providers perceptions about teach-back This outcome will be assessed via semi-structured interviews. End of semi-structured interview, one hour
Secondary Providers belief of future use of teach-back This outcome will be assessed via the semi-structured interview End of semi-structured interview, one hour
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