User Experience Clinical Trial
Hospi'Senior : Evaluation of the User Experience of an Innovative Hospital Room Prototype Adapted to the Elderly
Nowadays in France, the standards of hospital rooms are being questioned in view of the particularities of certain populations admitted to hospitals. The " Groupement de Coopération Sanitaire des Hôpitaux Universitaires du Grand Ouest " (GCS HUGO) proposes to improve the quality of geriatric care through the modernisation of hospital rooms. The GCS HUGO has launched a project to co-design a hospital room adapted to the elderly, called "Hospi'Senior", with the help of the "Dependency and Old Age" steering committee. This committee is made up of experts from HUGO and partner companies. The Hospi'Senior room is composed of innovative technologies concerning bed equipment (e.g. bed canopy), autonomous (e.g. lifeline) and assisted mobility (e.g. rail lift system), lighting (e.g. light guide), communication (touch tablet) and social space (furniture). The project consists in evaluating the user experience (UX) of : - patients hospitalized in the Hospi'Senior room, - informal caregivers of patients hospitalized in the Hospi'Senior room, - caregivers who have worked in the Hospi'Senior room.
The specificities of Hospi'Senior room are multiple and concern in particular : - The equipment of the bed :to create a more personalized room: presence of a bed canopy, orientation of the bed towards the windows, presence of a multifunctional space at the head of the bed. - The autonomous mobility of the patient by facilitating the movements and by preserving the orientation in time of the patient: ephemeris for the temporal orientation, lifeline and sliding door. - Caregiver-assisted mobility to facilitate patient movements: lifting rail above the bed. - Lighting to ensure safe movement, especially during the night: light guide, room light, window mirrors, bathroom lighting. - The digital interface with a touch tablet to improve the occupational and communication aspects. - The socialization space to welcome visitors in the room. Design: Step 1: A visit to the room is made to each participant (patients, informal caregivers, caregivers). Step 2: no change in care or support for users during hospitalization Step 3: UX assessment: - Patients: collected at the end of the hospitalization, - Informal caregivers: collected at the end of the patient's stay, - Caregivers: collected after 3 months of using the Hospi'Senior room. ;