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Clinical Trial Summary

Effective training requires repeated opportunities for skills practice with performance-based feedback, which is challenging to provide at scale. This research study focuses on developing an AI-based, coding and feedback tool ("LyssnCrisis") for implementation in a nationally utilized crisis call center, training counselors (call-takers) in suicide risk assessment skills, and evaluating LyssnCrisis to improve services and client outcomes. Our goal is to maximize the human capacity of call-takers to help assess their callers for risk of suicidality, and thus, a core aspect of the current research is developing a novel training process that supports human call-taker capacities.


Clinical Trial Description

n/a


Study Design


Related Conditions & MeSH terms


NCT number NCT06299384
Study type Interventional
Source Lyssn.io, Inc.
Contact Layal Bou Harfouch, MBiotech
Phone 2482528856
Email layal@lyssn.io
Status Not yet recruiting
Phase N/A
Start date April 1, 2024
Completion date August 2026

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