Effect of Brief-tele Support on Attendance at Physiotherapy Sessions

Pelvic Floor Dysfunctions Clinical Trial

Official title:

Effect of Brief-tele Support on Attendance at Physiotherapy Sessions for Pelvic Floor Dysfunctions

Clinical Trial Details — Status: Recruiting

Administrative data

• NCT number: NCT02563600
• Other study ID #: SwanseaU
• Status: Recruiting
• Phase: N/A
• Start date: September 30, 2015
• Est. completion date: September 30, 2025

Study information

• Verified date: November 2023
• Source: Swansea University
• Contact: Lisa A Osborne, Ph.D.
• Phone: 01792 285229
• Email: lisa.osborne[@]nhs.wales.uk
• Is FDA regulated: No
• Study type: Interventional

Clinical Trial Summary

Patients on the waiting list for physiotherapy treatment for pelvic floor dysfunction will be randomly divided into three groups:

• a group that gets a telephone call before their invitation letter is sent.

• a group that gets a telephone call after their invitation letter is sent.

• a group that does not receive a telephone call.

The phone call is a brief 5-10 minute call, which will be semi-structured. It will remind the patient of their appointment time, it will outline what the treatment involves and highlight the potential benefits and drawbacks, and allow the patient to ask questions about the treatment.

Description:

Aims:

The research aims to assess the impact of a brief telephone call to patients with pelvic floor problems who are on a waiting list for physiotherapy treatment. Non-attendance at sessions currently runs at about 50%, and steps to reduce this would be beneficial to patient health and NHS efficiency.

Participants and Recruitment:

Consecutive patients who have been referred for physiotherapy treatment for pelvic floor dysfunction will be asked if they would like to participate in the study. The initial approach will be made through a letter, which will give information about the study, and will make clear that their treatment will not depend on their participation in the study.

Patients on the waiting list for physiotherapy treatment for pelvic floor dysfunction will be randomly divided into three groups:

• a group that gets a telephone call before their invitation letter is sent

• a group that gets a telephone call after their invitation letter is sent

• a group that does not receive a telephone call.

The phone call is a brief 5-10 minute call, which will be semi-structured. It will remind the patient of their appointment time, it will outline what the treatment involves and highlight the potential benefits and drawbacks, and allow the patient to ask questions about the treatment.

Recruitment information / eligibility

• Status: Recruiting
• Enrollment: 500
• Est. completion date: September 30, 2025
• Est. primary completion date: September 30, 2025
• Accepts healthy volunteers: No
• Gender: Female
• Age group: 18 Years and older

Eligibility

Inclusion Criteria:

• Women on waiting list for pelvic floor dysfunction

• over 18 years old

Exclusion Criteria:

Related Conditions & MeSH terms

• Pelvic Floor Dysfunctions

Intervention

Behavioral:
• Pre-letter telephone call.
A brief 2-10 min telephone call made to the patient prior to receipt of appointment invitation letter.
• Post-letter telephone call
A brief 2-10 min telephone call made to the patient after receipt of appointment invitation letter.

Locations

Country	Name	City	State
United Kingdom	Singleton Hospital	Swansea

Sponsors (2)

Lead Sponsor	Collaborator
Swansea University	Abertawe Bro Morgannwg University Health Board

Country where clinical trial is conducted

United Kingdom, 

Outcome

Type	Measure	Description	Time frame	Safety issue
Primary	Number of patients who attended their first schedules physiotherapy session		At first scheduled physiotherapy session which will be two to four weeks following the invitation letter