Effects of Nursing Patient Handover

Patient Satisfaction Clinical Trial

Official title:

The Impact of Improving Clinical Patient Handover Interventions on Patient Outcomes and Handover Practices: A Complex Nursing Intervention Study

Clinical Trial Details — Status: Completed

Administrative data

• NCT number: NCT06468631
• Other study ID #: Handover
• Status: Completed
• Start date: January 25, 2022
• Est. completion date: September 8, 2022

Study information

• Verified date: June 2024
• Source: Kahramanmaras Sutcu Imam University
• Contact: n/a
• Is FDA regulated: No
• Study type: Observational [Patient Registry]

Clinical Trial Summary

This study was planned in a quasi-experimental design, focusing on the feasibility, evaluation, and implementation of patient handover between nurses, and the effect of interventions to increase their effectiveness on the patient's satisfaction with care, trust in the nurse, and the quality of nurses' patient handover.The main question it aims to answer is:

Does the intervention implemented in nurses' patient handover increase patients' satisfaction with care, its effect on their trust in nurses, and the quality of nurses' patient handover?

Description:

This research was conducted between January and September 2022 at Adana City Education and Training Center.

It was carried out in the Research Hospital General Surgery Intensive Care Clinic (Intensive Care Clinic), Internal Medicine Clinic (Internal Clinic), General Surgery Clinic (Surgical Clinic). The study was carried out in a quasi-experimental design, with the control and experimental groups being the same, before the intervention, in the short term after the intervention (2 weeks after the intervention) and in the long term after the intervention (8 weeks after the intervention).

Training prepared as an expert opinion on patient handover, starting to use the standard patient handover form for each patient, ensuring standardization in handover and supporting this improvement work by managers were expressed as interventions. Training offered; It includes the importance of patient handover, how to ensure standardization and why we should use the standard patient handover form. After the training content was prepared, expert opinions were obtained from 5 people, including clinicians and academicians. The trainings were held in the meeting room of each clinic in 3 different sessions, reaching all nurses in an average of 45 minutes. The trainings were conducted interactively using written, visual and video methods. After the training, the standard patient handover form, which nurses should use in writing and verbally for each patient, was applied by the researcher at the bedside and how to use it was explained. The presentation prepared for the training was shared with nurses.

Recruitment information / eligibility

• Status: Completed
• Enrollment: 369
• Est. completion date: September 8, 2022
• Est. primary completion date: June 1, 2022
• Accepts healthy volunteers: Accepts Healthy Volunteers
• Gender: All
• Age group: 18 Years and older

Eligibility

Inclusion Criteria:

• Nurses must volunteer to participate in the study, use the standard patient handover form during the implementation phase of the study, and nurses involved in patient handover.

• The patient must be over 18 years of age, be able to understand and speak Turkish, have no hearing impairment, have no psychiatric disorder that would reduce his or her ability to comprehend and understand, have no communication problems, have no contact isolation, and agree to participate in the research.

Exclusion Criteria:

• Nurses and patients did not volunteer to participate in the research and nurses did not carry out standard patient handover.

Related Conditions & MeSH terms

• Nurse's Role
• Patient Satisfaction

Intervention

Behavioral:
• Complex Nursing Intervention
Training prepared as an expert opinion on patient handover, starting to use the standard patient handover form for each patient, ensuring standardization in handover and supporting this improvement work by managers were expressed as interventions. Training offered; It includes the importance of patient handover, how to ensure standardization and why we should use the standard patient handover form.

Locations

Country	Name	City	State
Turkey	Adana city training and research hospital	Adana

Sponsors (1)

Lead Sponsor	Collaborator
Kahramanmaras Sutcu Imam University

Country where clinical trial is conducted

Turkey, 

Outcome

Type	Measure	Description	Time frame	Safety issue
Primary	Nursing handover quality	Nurses carry out written and verbal handover procedures for each patient using the standard patient handover form.	2 weeks and 8 weeks
Secondary	Patient Outcomes	Evaluation of patients' Trust in Nurses and Nursing Care Satisfaction after the patient handover intervention applied to nurses.	2 weeks and 8 weeks