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NCT04994366 Clinical Trial

Increasing Patient Experience Survey Responses

Patient Satisfaction Clinical Trial

Official title:
Increasing Patient Experience Survey Responses

Clinical Trial Details — Status: Completed

Administrative data
NCT number NCT04994366
Other study ID # QI-NYUPatientExperience
Secondary ID
Status Completed
Phase
First received
Last updated
Start date July 12, 2021
Est. completion date November 14, 2021

Study information
Verified date October 2022
Source NYU Langone Health
Contact n/a
Is FDA regulated No
Health authority
Study type Observational

Clinical Trial Summary

This project aims to evaluate the effect of thank you cards on patient experience survey response rate.

Recruitment information / eligibility
Status Completed
Enrollment 929
Est. completion date November 14, 2021
Est. primary completion date November 14, 2021
Accepts healthy volunteers No
Gender All
Age group N/A and older
Eligibility Inclusion Criteria: - All patients who have been discharged from the designated hospital units during the study period Exclusion Criteria: - N/A

Study Design

Related Conditions & MeSH terms

Intervention

Other:
• Thank you card
A card thanking the patient for choosing NYU and entrusting us with their care. The card notifies the patient that they may receive a patient satisfaction survey after discharge.

Locations
Country Name City State
United States NYU Langone Health New York New York

Sponsors (1)
Lead Sponsor Collaborator
NYU Langone Health

Country where clinical trial is conducted

United States, 

Outcome
Type Measure Description Time frame Safety issue
Primary Survey response rate The rate at which patients complete and submit the patient satisfaction survey 1 year
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