Evaluation of Digital, Telephonic and Conventional Consent for Anaesthesia

Patient Satisfaction Clinical Trial

Official title:

Questionnaire Study to Evaluate Patient Satisfaction Between Digital, Telephonic and Conventional Obtaining of Consent for Anaesthesia

Clinical Trial Details — Status: Completed

Administrative data

• NCT number: NCT04701450
• Other study ID #: 1688/2018
• Status: Completed
• Start date: December 1, 2020
• Est. completion date: December 31, 2022

Study information

• Verified date: October 2023
• Source: Medical University of Vienna
• Contact: n/a
• Is FDA regulated: No
• Study type: Observational

Clinical Trial Summary

In this study, the investigators aim to evaluate patient satisfaction between three methods of obtaining informed consent for anaesthesia. Patients are asked to partake in a short survey after being informed about the anaesthetic procedure either conventionally in the anesthesia department, telephonically or digitally.

Description:

Patient satisfaction plays an important role to improve the process of medical procedures as well as patient outcome. Evaluating the subjectively experienced satisfaction is challenging. The investigators will use a questionnaire and assess waiting times in the process to determine patient satisfaction between digital, telephonic and conventional obtaining of informed consent for anaesthesia.

In this questionnaire study, patients are asked to partake in a survey after the process of obtaining consent for anaesthesia is completed. The questionnaire covers aspects of patient satisfaction with the process, such as subjective assessment of comprehensibility, waiting time and privacy.

Patients are divided into three groups. In one group, consent is obtained conventionally, in form of a visit to our anaesthesia department. In the other two groups, consent is obtained telephonically and digitally, respectively. Patients are not randomised into these groups, but included into the study after the process of obtaining consent by one of the three methods mentioned above is completed.

Recruitment information / eligibility

• Status: Completed
• Enrollment: 750
• Est. completion date: December 31, 2022
• Est. primary completion date: December 31, 2022
• Accepts healthy volunteers: No
• Gender: All
• Age group: 18 Years and older

Eligibility

Inclusion Criteria:

• Patients for whom consent for anaesthesia is obtained

Exclusion Criteria:

• Age < 18 years

• Language barrier

• Patients with appointed legal guardians

• Patients unable to provide informed consent

Related Conditions & MeSH terms

• Patient Satisfaction

Intervention

Other:
• digital consent
the patient's medical history is taken in a digital survey, information about the anaesthetic procedure is aided by video material

Locations

Country	Name	City	State
Austria	Vienna General Hospital	Vienna

Sponsors (1)

Lead Sponsor	Collaborator
Medical University of Vienna

Country where clinical trial is conducted

Austria, 

Outcome

Type	Measure	Description	Time frame	Safety issue
Primary	Patient satisfaction after informed consent	Assessment of subjectively experienced satisfaction with the process of obtaining informed consent for anesthesia	Immediately after obtaining informed consent
Secondary	Overall waiting time of patients	Patient's overall waiting time in the process of obtaining consent	Up to three hours; from administration for informed consent until completion of informed consent
Secondary	Time expense of informed consent	Overall time expense for the anaesthesiologist who is connsenting the patient	Up to 60 minutes; from start until end of informed consent
Secondary	Intraoperative complications	Incidence of unexpected medical complications during the surgical procedure	Up to 12 hours; From start until end of the planned surgical procedure