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NCT00293982 Clinical Trial

The Influence of Expectations on Patient Satisfaction in the Pediatric Emergency Department

Patient Satisfaction Clinical Trial

Clinical Trial Details — Status: Completed

Administrative data
NCT number NCT00293982
Other study ID # CHW 04/22, HRRC 086-04
Secondary ID
Status Completed
Phase N/A
First received February 17, 2006
Last updated February 17, 2006
Start date June 2004
Est. completion date August 2005

Study information
Verified date February 2005
Source Medical College of Wisconsin
Contact n/a
Is FDA regulated No
Health authority United States: Institutional Review Board
Study type Interventional

Clinical Trial Summary

The purpose of this study is to determine whether physician knowledge of parental pre-visit expectations improves patient satisfaction in the pediatric emergency department.

Recruitment information / eligibility
Status Completed
Enrollment 948
Est. completion date August 2005
Est. primary completion date
Accepts healthy volunteers
Gender Both
Age group N/A and older
Eligibility Inclusion Criteria:

- Parent of child less than or equal to 18 years of age

Exclusion Criteria:

- Inability to understand the English language surveys

Study Design

Allocation: Randomized, Intervention Model: Single Group Assignment, Masking: Open Label

Related Conditions & MeSH terms

Intervention

Behavioral:
• Physician knowledge of parental expectations for the visit

Locations
Country Name City State
United States Children's Hospital of Wisconsin Milwaukee Wisconsin

Sponsors (1)
Lead Sponsor Collaborator
Medical College of Wisconsin

Country where clinical trial is conducted

United States, 

Outcome
Type Measure Description Time frame Safety issue
Primary Patient satisfaction as measured by:
Primary 1. ratings of overall care
Primary 2. willingness to recommend the ED
Secondary Ratings of degree to which expectations were met
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