Impact of Tools for the Development of Patient Centered Care at Hospital

Patient Centred Care Clinical Trial

— MoSTRA  

Official title:

Effectiveness and Determinants of Effectiveness of Implementation of Tools for the Development of Patient Centred Care at Hospital

Clinical Trial Details — Status: Completed

Administrative data

• NCT number: NCT02411669
• Other study ID #: CHUBX 2013/32
• Status: Completed
• Phase: N/A
• First received: March 27, 2015
• Last updated: August 22, 2017
• Start date: March 2014
• Est. completion date: June 2017

Study information

• Verified date: August 2017
• Source: University Hospital, Bordeaux
• Contact: n/a
• Is FDA regulated: No
• Study type: Observational

Clinical Trial Summary

A national context for patient centered care development exists in France at hospital with strong support for the implementation of operational patient centered care tools. Patient centered care is a global vision of patient or family management promoting the respect of patient freedom, of patient listening and of patient needs. Patient centered care is an important issue of quality and security of care. The FORAP (Fédération des Organismes Régionaux et territoriaux pour l'Amélioration des Pratiques et des organisations) and the la HAS (High Authority of Health) have developed and validated five tools promoting patient centered care at hospital.

They can be implemented one by one or in association according to hospital situation. Hospitals should identify the association of tools fitting the most to their objectives and the actions already done.

The objectives of the project are to analyse the effectiveness of the implementation of HAS - FORAP tools on the development of patient centred care at hospital and to analyse the individual and organisational determinants of their effectiveness. It focuses on acute care hospitals that have the choice of the combination of tools and that are followed during two years with combined quantitative and qualitative analyses. Quantitative assessment are based on validated indicators on patient satisfaction, patient centred care development and organizational context. Qualitative data collection are realised in each included hospital and combine individual interviews and focus groups including Physicians, nurses and managerial staff.

Recruitment information / eligibility

• Status: Completed
• Enrollment: 950
• Est. completion date: June 2017
• Est. primary completion date: June 2017
• Accepts healthy volunteers: No
• Gender: All
• Age group: 18 Years and older

Eligibility

No specific eligibility criteria for health care professionals

Eligibility criteria for patients:

Inclusion Criteria:

• Patients hospitalized for a minimum of 2 consecutive nights

• Patients contact details known after hospitalization end

Exclusion Criteria:

• Anonymous patient

• Patient deceased during hospitalization

• Patient non resident in France

Related Conditions & MeSH terms

• Patient Centred Care

Intervention

Other:
• Operational patient centered care tools
The FORAP (Fédération des Organismes Régionaux et territoriaux pour l'Amélioration des Pratiques et des organisations) and the la HAS (High Authority of Health) have developed and validated five tools promoting patient centered care at hospital. They can be implemented one by one or in association according to hospital situation. Hospitals should identify the association of tools fitting the most to their objectives and the actions already done.

Locations

Country	Name	City	State
France	CH d'Agen	Agen
France	Clinique du Parc	Autun
France	CHU de Bordeaux	Bordeaux
France	Maison de santé Marie Galène	Bordeaux
France	Centre François Baclesse	Caen
France	CHU de Caen	Caen
France	Hôpital Privé Saint Martin	Caen
France	CH de Chambéry	Chambéry
France	CH de Crest	Crest
France	Clinique Saint Vincent	Dax
France	CH de Dinan	Dinan
France	Centre orthopédique médico-chirurgical	Dracy
France	CH de Givors	Givors
France	CH de Guingamp	Guingamp
France	CH de Joigny	Joigny
France	CHD de La Roche Sur Yon	La Roche sur Yon
France	Clinique Saint Charles	La Roche sur Yon
France	Clinique Saint Anne	Langon
France	CH Côte de Lumière	Les Sables d'Olonne
France	Clinique du Parc	Lyon
France	Clinique du Val d'Ouest	Lyon
France	CH du Haut-Bugey	Oyonnax
France	CH intercommunal de Quimper	Quimper
France	CH de Redon	Redon
France	CHU de Rennes	Rennes
France	Polyclinique Côte Basque Sud	Saint Jean de Luz
France	Clinique du Parc	Saint Priest en Jarez
France	CH de St Brieuc	St Brieuc
France	CH de Vannes	Vannes
France	CH de Vitré	Vitré

Sponsors (1)

Lead Sponsor	Collaborator
University Hospital, Bordeaux

Country where clinical trial is conducted

France, 

Outcome

Type	Measure	Description	Time frame	Safety issue
Primary	Self assessment score of patient centred care at hospital by health care professionals and patients		At study start in hospital, between 2 to 4 months before tool implementation
Primary	Self assessment score of patient centred care at hospital by health care professionals and patients		6 months after tool implementation for promoting patient centered care at hospital
Primary	Self assessment score of patient centred care at hospital by health care professionals and patients		18 months after tool implementation for promoting patient centered care at hospital
Secondary	Patients global satisfaction score		At study start, between 2 to 4 months before tool implementation for promoting patient centered care at hospital, 6 month and 18 month after