Medical Dispatchers' Perception of Visual Information in Real Out-of-hospital Cardiac Arrest

Out-Of-Hospital Cardiac Arrest Clinical Trial

Official title:

Medical Dispatchers' Perception of Visual Information in Real Out-of-hospital Cardiac Arrest: A Qualitative Interview Study

Clinical Trial Details — Status: Completed

Administrative data

• NCT number: NCT03721666
• Other study ID #: F-15035-02-GL
• Status: Completed
• Start date: February 2015
• Est. completion date: January 2017

Study information

• Verified date: October 2018
• Source: Emergency Medical Services, Capital Region, Denmark
• Contact: n/a
• Is FDA regulated: No
• Study type: Observational

Clinical Trial Summary

Dispatcher-assisted cardiopulmonary resuscitation is a complex, nonvisual procedure that is challenging for the dispatcher. The aim was to explore the medical dispatchers' perception of bystanders' responses and dispatchers' reflections about the added value of visual information in out-of-hospital cardiac arrests (OHCA) situations.

Description:

Ten individual interviews with medical dispatchers who had previously handled an emergency call concerning OHCA captured on closed-circuit television (CCTV) were conducted. First, the medical dispatcher listened to the emergency call and described their perception of the scenario. Afterward, the CCTV recording was shown to the dispatcher, who was then interviewed. The interviews were videotaped, and the audio files were transcribed verbatim. Thematic content analysis was conducted.

Recruitment information / eligibility

• Status: Completed
• Enrollment: 10
• Est. completion date: January 2017
• Est. primary completion date: June 2015
• Accepts healthy volunteers: No
• Gender: All
• Age group: N/A and older

Eligibility

Inclusion Criteria:

• Emergency Medical dispatchers who had previously handled an emergency call concerning OHCA captured on closed-circuit television (CCTV)

Exclusion Criteria:

Related Conditions & MeSH terms

• Heart Arrest
• Out-of-Hospital Cardiac Arrest

Intervention

Other:
• CCTV footage to the medical dispatcher in OHCA
The medical dispatchers' perception of bystanders' responses and dispatchers' reflections about the added value of visual information in out-of-hospital cardiac arrests (OHCA) situations.

Locations

Country	Name	City	State
n/a

Sponsors (3)

Lead Sponsor	Collaborator
Emergency Medical Services, Capital Region, Denmark	Danish Heart Foundation, TrygFonden, Denmark

Outcome

Type	Measure	Description	Time frame	Safety issue
Primary	The added value of visual information to the medical dispatcher in out-of-hospital cardiac arrests (OHCA) situations.	We applied a qualitative research methodology using thematic analysis with an explorative and inductive approach. The first author followed Braun and Clarke's six-step analytical approach, which has the following steps: familiarising with data, generating initial codes, searching for themes, reviewing themes, defining and naming themes, and producing the report. Codes and themes were organised using Nvivo10 software (QSR International Pty Ltd, Australia). Analysis continued until saturation; that is, when information became redundant.	One hour interview with earch of the emergency medical dispathers