Health Care Recipient Clinical Trial
Official title:
Efficacy of Providing an Automated Notification Service, the "Encounter Notification Service" Via the eHRSS for Home-based Care and Services Provided by Community Healthcare Providers for the Elderly: A 12-month Randomized Controlled Trial
This study evaluates the value of the automated notification service that allows more timely information access and sharing. A 12-month RCT will be conducted to determine the efficacy of the provision of the service to an elderly care and service provider in improving care and health outcomes of the elderly. Researchers will also examine whether the notification service will better support the carers for the coordination and prioritization of care and service delivery.
| Status | Recruiting |
| Enrollment | 864 |
| Est. completion date | December 31, 2021 |
| Est. primary completion date | December 14, 2020 |
| Accepts healthy volunteers | Accepts Healthy Volunteers |
| Gender | All |
| Age group | 18 Years and older |
| Eligibility | Inclusion Criteria: - are aged 18 years or older - have registered in eHRSS as healthcare recipients and given consent for sharing their records in the eHRSS with the SCHSA - are able to understand spoken Cantonese Exclusion Criteria: - with mental incapacity - with hearing difficulties |
| Country | Name | City | State |
|---|---|---|---|
| Hong Kong | Senior Citizen Home Safety Association | Hong Kong |
| Lead Sponsor | Collaborator |
|---|---|
| The University of Hong Kong | Hospital Authority, Hong Kong |
Hong Kong,
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| Type | Measure | Description | Time frame | Safety issue |
|---|---|---|---|---|
| Other | changes in the carers' perceptions of the impacts of the notification service | A questionnaire survey will be conducted to assess carers' perceptions of the automated notification service on care coordination and prioritization, workflow, and administrative procedures. | from baseline to 6 and 12 months | |
| Primary | changes in the number of Accident and Emergency (A&E) visits | from baseline to 6 and 12 months | ||
| Secondary | changes in the number of non-attendance to outpatient appointments | from baseline to 6 and 12 months | ||
| Secondary | changes in the number of unplanned hospitalizations | from baseline to 6 and 12 months | ||
| Secondary | changes in the number of 30-day unplanned readmissions | from baseline to 6 and 12 months | ||
| Secondary | changes in the stability of health condition | measured by a questionnaire with items on a 5-point Likert scale ranging from 1 (worse outcome) to 5 (better outcome) | from baseline to 6 and 12 months | |
| Secondary | changes in the understanding of the arrangement of outpatient appointments | measured by a questionnaire with items on a 5-point Likert scale ranging from 1 (worse outcome) to 5 (better outcome) | from baseline to 6 and 12 months | |
| Secondary | changes in the elderly's perceptions of the services | measured by a questionnaire with items on a 5-point Likert scale ranging from 1 (worse outcome) to 5 (better outcome) | from baseline to 6 and 12 months |