911 Nurse Triage Line

Status Completed

Clinical Trial Summary

Each year, millions of Americans call 911 for time-sensitive issues that don't require Emergency Medical Services (EMS). In need of medical help, these callers may treat 911 as an entry point into the healthcare system, yet an ambulance to the emergency department can harm both their own long-term health and the health of others. In a field experiment in Washington, DC, the investigators randomly assign nurses directly into 911 calls in order to triage low-acuity calls. While other 911 reforms have denied callers access to alternative resources, this effort reforms 911 by offering appropriate care.

Clinical Trial Description

n/a

Study Design

Related Conditions & MeSH terms

Emergencies

Clinical Trial Details

NCT number	NCT05589168
Study type	Interventional
Source	The Lab @ DC
Contact
Status	Completed
Phase	N/A
Start date	April 19, 2018
Completion date	March 1, 2019

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