Effects of Implementation of a Self-measurement Kiosk in the Emergency Department Waiting Room

Emergencies Clinical Trial

Official title:

Effects of Implementation of Automated Pre-triage Based on a Self-measurement Kiosk With Questionnaire for Patients in the Emergency Department Waiting Room on Triage Time-stamps and Satisfaction of Use

Clinical Trial Details — Status: Completed

Administrative data

• NCT number: NCT04428840
• Other study ID #: 2019/0315
• Status: Completed
• Phase: N/A
• Start date: May 1, 2019
• Est. completion date: December 31, 2019

Study information

• Verified date: June 2020
• Source: University Hospital, Ghent
• Contact: n/a
• Is FDA regulated: No
• Study type: Interventional

Clinical Trial Summary

In this study the participant will be invited to be seated in the self-measurement kiosk after registration in the Emergency department. In this kiosk, the participant will be measuring their own vitals and answering a short questionnaire regarding the reason for presentation. All these results are displayed on a screen for the triage nurse. Based on the results, high-risk patients will be highlighted on the screen, so they may be seen faster.

Description:

The questionnaire entails questions which would otherwise be asked by the triage nurse, regarding reason for presentation, fever, pain and and possible allergies. This is done through a touch-screen.

The vital signs and potential alarm symptoms from the (multilingual) questionnaire are being displayed with the pain score on a screen in the triage room and at the nurses desk. An adapted Early Warning Score (aEWS - without respiratory rate) is calculated from the vital signs. Abnormal results are being highlighted and carried up on the screen to the top position. This enables the triage nurse to pick up the sicker participants in the waiting room faster. The measurements are valid, so they do not have to be repeated by the triage nurse.

Users will be contacted afterwards regarding satisfaction of use

Recruitment information / eligibility

• Status: Completed
• Enrollment: 757
• Est. completion date: December 31, 2019
• Est. primary completion date: December 31, 2019
• Accepts healthy volunteers: No
• Gender: All
• Age group: 18 Years and older

Eligibility

Inclusion Criteria:

• all patients presenting ambulatory at the Emergency Department

Exclusion Criteria:

• patients presenting by ambulance / Emergency Medical Services

Related Conditions & MeSH terms

• Emergencies

Intervention

Device:
• Self-measurement kiosk
Use of the self-measurement kiosk, with results forwarded to the triage nurse screens

Locations

Country	Name	City	State
Belgium	Spoedgevallendienst	Gent

Sponsors (1)

Lead Sponsor	Collaborator
Spoedopname

Country where clinical trial is conducted

Belgium, 

Outcome

Type	Measure	Description	Time frame	Safety issue
Primary	Triage time-stamp 1	Shorter time to end of triage process: Time from registration to time of end of triage process (completion of electronic record)	through study completion, average of 1 year
Primary	Triage time-stamp 2	Shorter time to beginning of triage process: Time from registration to time of start of triage process (initiation of electronic record)	through study completion, average of 1 year
Secondary	Time to see physician	Shorter time to see physician: Time from registration to start of medical assessment (first of record of physician care)	through study completion, average 1 year