Critical Illness Clinical Trial
Official title:
Randomized, Multicenter, Before-after Study for a Large-scale Evaluation of the Effectiveness of a Multitasking Intervention to Improve the Communication Towards Families of Critically Ill Patients
The admission of a loved one in an ICU is a hard experience for family members. They frequently feel fear and grief, develop anxiety and depression symptoms, or even show some behaviors as this event was a real traumatic one, like hyper-arousal, avoidance and intrusion in the daily life.To improve the communication between them and the ICU staff members, and to meet their needs in terms of medical comprehension and emotional legitimization, a specific website was built, and a brochure was printed to make them welcomed in the ICU; moreover, a series of poster was prepared for the family waiting room outside the ICU. These instruments appeared able to improve the correctness of prognosis comprehension and to decrease the post-traumatic stress symptoms in a multicenter study involving Italian ICUs. The proposal of the present study is to verify on a larger scale if these instruments can really ameliorate the empathic communication among staff members, without increase in workload, and to make less traumatic, for the family members, their experience during and after the ICU stay.
Many recent studies described the comprehension, the satisfaction, and the psychological
consequences due to the experience of an ICU admission of a loved one. Even if satisfaction
about meetings and clinical information is about 90%, from 50 to 70% of family members
reported an incomplete medical comprehension, and 70% showed symptoms of anxiety and
depression. Many interventions may considerably improve their ICU experience, regarding both
the comprehension and the emotions. For example, the family members of ICU patients that
receive clear and reassuring information can deal better with the stress associated with
their loved one illness, or may participate in the clinical decisional processes with
awareness and lighter emotional distress.
Literature shows that relationship with families of ICU patients presents these problems:
1. comprehension of care essentials (diagnosis, prognosis about illness severity,
interventions undertaken);
2. trust on ICU staff members;
3. management of their emotions (anxiety, fear, depression);
4. post-traumatic stress symptoms due to the concerns about life-threatening diseases of
their loved one.
To ameliorate the relationship and the communication in the harsh ICU environment, and to
meet the problems aforementioned, in 2012 some instruments for families were created
(website, brochure, posters). They present in non-technical language the activities and the
environment of ICU, with the aim to increase their comprehension and - at the same time - to
make them feel not alone and powerless.
To evaluate the effectiveness of these information instruments, a before-and-after study was
done in 2012 in 12 Italian ICUs. These instruments were demonstrated able to improve the
correctness of communication about outcome and treatment (not about the illness and the organ
dysfunctions, that is responsibility of local staff), and to decrease the post-traumatic
symptoms. Anxiety and depression symptoms were showed non-significantly decreased. The
physicians also reported an improvement in the quality of communication with families.
(Intensive Care Med. 2017 Jan;43(1):69-79). The main study limitations were: low prevalence
of internet browsing among families; few participating centers; lacking of complete diagnosis
of PTSD, made after 6 months from traumatic event; lacking of characteristics of staff
members who participated on the family meetings. The present larger, randomized and
controlled trial was then designed, to replicate and verify the preliminary results,
overcoming the limits and finding new strategies of communication.
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