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Clinical Trial Details — Status: Completed

Administrative data

NCT number NCT02605317
Other study ID # ADYU
Secondary ID
Status Completed
Phase N/A
First received November 11, 2015
Last updated January 13, 2016
Start date January 2014
Est. completion date August 2015

Study information

Verified date January 2016
Source Adiyaman University Research Hospital
Contact n/a
Is FDA regulated No
Health authority Turkey: Ministry of Health
Study type Observational

Clinical Trial Summary

The aim of this study is to determinate outcomes of WhatsApp Messenger (a messaging program for smart phones) usage for Communication Between Consulting Physicians and the Emergency Physicians.


Description:

Effective communication between consulting physicians and the emergency physicians is critical for patients in the emergency department. WhatsApp Messenger (a messaging program for smart phones), is the most commonly used for communication in at present. WhatsApp Messenger is the most globally popular messaging application. Also, it has been started to be used for communication in healthcare. The aim of this study is to determinate outcomes of WhatsApp Messenger usage for communication between consulting and the emergency physicians.


Recruitment information / eligibility

Status Completed
Enrollment 500
Est. completion date August 2015
Est. primary completion date July 2015
Accepts healthy volunteers No
Gender Both
Age group 19 Years to 70 Years
Eligibility Inclusion Criteria:

- Age=18 years

Exclusion Criteria:

- Patients who were not known the reason of admission to Emergency Service

- Patients who were not determined consulting Physicians' arrival duration to emergency department

- Patients who were not known the outcomes of consultation

- Patients transferred other hospitals from Emergency Service

- Patients who were not determined the time of consultation call

Study Design

Observational Model: Case-Only, Time Perspective: Retrospective


Related Conditions & MeSH terms


Intervention

Other:
WhatsApp
Consultations used WhatsApp Messenger

Locations

Country Name City State
Turkey Adiyaman University Research Hospital Adiyaman Central

Sponsors (1)

Lead Sponsor Collaborator
Adiyaman University Research Hospital

Country where clinical trial is conducted

Turkey, 

References & Publications (4)

Astarcioglu MA, Sen T, Kilit C, Durmus HI, Gozubuyuk G, Kalcik M, Karakoyun S, Yesin M, Zencirkiran Agus H, Amasyali B. Time-to-reperfusion in STEMI undergoing interhospital transfer using smartphone and WhatsApp messenger. Am J Emerg Med. 2015 Oct;33(10):1382-4. doi: 10.1016/j.ajem.2015.07.029. Epub 2015 Jul 31. — View Citation

Drake TM, Claireaux HA, Khatri C, Chapman SJ. WhatsApp with patient data transmitted via instant messaging? Am J Surg. 2016 Jan;211(1):300-1. doi: 10.1016/j.amjsurg.2015.04.004. Epub 2015 May 28. — View Citation

Montag C, Blaszkiewicz K, Sariyska R, Lachmann B, Andone I, Trendafilov B, Eibes M, Markowetz A. Smartphone usage in the 21st century: who is active on WhatsApp? BMC Res Notes. 2015 Aug 4;8:331. doi: 10.1186/s13104-015-1280-z. — View Citation

Veneroni L, Ferrari A, Acerra S, Massimino M, Clerici CA. [Considerations on the use of WhatsApp in physician-patient communication and relationship]. Recenti Prog Med. 2015 Jul;106(7):331-6. doi: 10.1701/1940.21090. Italian. — View Citation

Outcome

Type Measure Description Time frame Safety issue
Primary Examine outcomes of consultations generated with WhatsApp from data obtained by the recording data in the WhatsApp messenger program Patients' demographic data (date of birth/age and gender), date of consultation, time of consultation calls, patients' reason of admission to Emergency Service, consulting Physicians' arrival duration to emergency department, outcomes of consultation, date of discharge from Emergency Service were noted by an assistant blinded to the study. six month No
Secondary Examine demographic data in consultations generated with WhatsApp from data obtained by the recording data in the WhatsApp messenger program Patients' demographic data (date of birth/age and gender), date of consultation and patients' data such as imagine, voice, writing and laboratory results sent with WhatsApp were noted by an assistant blinded to the study. six month No
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