Effects of SF for CST Protocol in OT Interns

Communication Clinical Trial

Official title:

Effects of Specific Feedback Based on an In-depth Assessment Tool for Communication Skills Training Protocol in Occupational Therapy Interns

Clinical Trial Details — Status: Completed

Administrative data

• NCT number: NCT05457231
• Other study ID #: 202001194B0
• Status: Completed
• Phase: N/A
• Start date: August 1, 2020
• Est. completion date: July 1, 2022

Study information

• Verified date: July 2022
• Source: Chang Gung Memorial Hospital
• Contact: n/a
• Is FDA regulated: No
• Study type: Interventional

Clinical Trial Summary

Specific feedback is considered an important strategy in communication skills training (CST). However, the effects of specific feedback on communication skills have not been comprehensively investigated. Therefore, this study aimed to investigate the effects of specific feedback based on an in-depth assessment tool for CST (CST-SF) in occupational therapy interns' communication skills.

Description:

A one-group pretest-posttest study was conducted. Thirty-six interns received CST-SF combined with patient interviews and brief feedback. Each intern completed three interviews with different patients. After the interviews, the interns were given brief feedback based on the Gap-Kalamazoo Communication Skills Assessment Form (GKCSAF) and specific feedback based on the Communication Skills Measure for Therapists. The first and last interviews were assessed by experts, clinical instructors, interns, and patients using the GKCSAF.

Recruitment information / eligibility

• Status: Completed
• Enrollment: 140
• Est. completion date: July 1, 2022
• Est. primary completion date: February 28, 2022
• Accepts healthy volunteers: No
• Gender: All
• Age group: N/A and older

Eligibility

Inclusion Criteria:

• fourth-year undergraduate students who had started their psychiatry internship

Exclusion Criteria:

• no

Related Conditions & MeSH terms

• Communication
• Occupational Therapy

Intervention

Other:
• specific feedback based on an in-depth assessment tool for communication skills training
In addition to the specific feedback based on an in-depth assessment tool, four strategies modified from common strategies in the previous studies were incorporated into the intervention protocol, including lecture, patient interview, brief feedback, and self-reflection

Locations

Country	Name	City	State
Taiwan	Chang Gung Medical Hospital	Kaohsiung	Niaosong Dist

Sponsors (1)

Lead Sponsor	Collaborator
Chang Gung Memorial Hospital

Country where clinical trial is conducted

Taiwan, 

References & Publications (5)

Epstein RM, Street RL Jr. Shared mind: communication, decision making, and autonomy in serious illness. Ann Fam Med. 2011 Sep-Oct;9(5):454-61. doi: 10.1370/afm.1301. — View Citation

Fallowfield L, Jenkins V. Effective communication skills are the key to good cancer care. Eur J Cancer. 1999 Oct;35(11):1592-7. Review. — View Citation

Gillis AE, Morris MC, Ridgway PF. Communication skills assessment in the final postgraduate years to established practice: a systematic review. Postgrad Med J. 2015 Jan;91(1071):13-21. doi: 10.1136/postgradmedj-2014-132772. Epub 2014 Dec 2. Review. — View Citation

Riess H, Kraft-Todd G. E.M.P.A.T.H.Y.: a tool to enhance nonverbal communication between clinicians and their patients. Acad Med. 2014 Aug;89(8):1108-12. doi: 10.1097/ACM.0000000000000287. — View Citation

van Es JM, Schrijver CJ, Oberink RH, Visser MR. Two-dimensional structure of the MAAS-Global rating list for consultation skills of doctors. Med Teach. 2012;34(12):e794-9. doi: 10.3109/0142159X.2012.709652. Epub 2012 Sep 3. — View Citation

Outcome

Type	Measure	Description	Time frame	Safety issue
Primary	Gap-Kalamazoo Communication Skills Assessment	The Gap-Kalamazoo Communication Skills Assessment (GKCSAF) is widely used in medical education to evaluate communication skills in patient interviews through observation and to provide immediate feedback	Change from Baseline GKCSAF scores at 3 months