Patient-Clinician Communication Skill Training: A Mobile Education Initiative

Communication Clinical Trial

Official title:

Patient-Clinician Communication Skill Training: A Mobile Education Initiative

Clinical Trial Details — Status: Completed

Administrative data

• NCT number: NCT05100979
• Other study ID #: PRO00040976
• Status: Completed
• Phase: N/A
• Start date: October 24, 2022
• Est. completion date: October 7, 2023

Study information

• Verified date: November 2023
• Source: Medical College of Wisconsin
• Contact: n/a
• Is FDA regulated: No
• Study type: Interventional

Clinical Trial Summary

This study is a pilot test of The Art of Medicine Series, a smartphone-based educational tool to improve clinician-patient communication. Investigators will enroll clinicians (residents, fellows, attending physicians) and family caregivers (most often parents) from the Children's Wisconsin neonatal intensive care unit (NICU). Participants will then receive a series of links to short, animated videos sent to their phone by text message. Each video teaches best-practice communication techniques such as how patients can prompt teach back and how clinicians can avoid biased phrasing in delivering news. Over the 4-week intervention (the length of resident's rotation), clinicians will receive 15 videos and patients will receive 8 videos. Communication skills of clinicians and patients will be assessed pre and post intervention using validated measures and participants' engagement with the videos will be tracked with software in the website.

Recruitment information / eligibility

• Status: Completed
• Enrollment: 37
• Est. completion date: October 7, 2023
• Est. primary completion date: August 8, 2023
• Accepts healthy volunteers: Accepts Healthy Volunteers
• Gender: All
• Age group: 18 Years and older

Eligibility

Inclusion Criteria:

Inclusion criteria - clinician:

• A resident, fellow, or attending physician
• On Team A rotation in the neonatal intensive care unit (NICU) of Children's Wisconsin.

Inclusion criteria - patient:

• A parent, grandparent, or other identified caregiver of a child on Team A of the NICU at Children's Wisconsin
• Expected to stay in the NICU for a further 3 weeks
• Have not previously participated in the study
• Are 18 years of age or older
• Able to speak and understand English. Exclusion Criteria: -

Related Conditions & MeSH terms

• Communication
• Patient Engagement

Intervention

Other:
• The Art of Medicine Series
The Art of Medicine Series is a smartphone-based educational tool focused on teaching communication strategies to clinicians and patients.

Locations

Country	Name	City	State
United States	Children's Wisconsin	Milwaukee	Wisconsin

Sponsors (1)

Lead Sponsor	Collaborator
Medical College of Wisconsin

Country where clinical trial is conducted

United States, 

Outcome

Type	Measure	Description	Time frame	Safety issue
Primary	Clinician communication skills	Clinician communication skills are primarily measured using the validated Gap Kalamazoo Communication Skills Self-Assessment.	Assessed at 4 weeks
Primary	Patient communication skills	Patient (family caregiver) communication skills are primarily measured using the • Perceived Self-Efficacy in Patient-Physician Interactions (PEPPI).	Assessed at 4 weeks
Secondary	Participant engagement with videos	Participant (both clinician and patient) engagement with videos is measured through tracking software on The Art of Medicine Series website.	Collected at 4 weeks