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NCT04418947 Clinical Trial

Project Resurgence Communication Trial

Communication Research Clinical Trial

Official title:
Comparison of the Effectiveness of Communication Strategies on the Return to In-Person Visits to a Medical Center After the Emergence of COVID-19: A Randomized Trial

Clinical Trial Details — Status: Completed

Administrative data
NCT number NCT04418947
Other study ID # 843220
Secondary ID
Status Completed
Phase N/A
First received
Last updated
Start date June 15, 2020
Est. completion date July 17, 2020

Study information
Verified date October 2021
Source University of Pennsylvania
Contact n/a
Is FDA regulated No
Health authority
Study type Interventional

Clinical Trial Summary

Randomized, double-blind, of standard of care vs additional communication and factorial design of intervention letter vs. control letter and EHR vs mail delivery mechanism in patients who canceled visits and did not reschedule over a 90 day period starting March 9, 2020.

Recruitment information / eligibility
Status Completed
Enrollment 11120
Est. completion date July 17, 2020
Est. primary completion date July 17, 2020
Accepts healthy volunteers No
Gender All
Age group N/A and older
Eligibility Inclusion Criteria: - Patients with a cancellation or failure to show for a procedure or visit from March 9, 2020 through June 7, 2020 (90 days) and who have not rescheduled as of the date of randomization Exclusion Criteria: - Death

Study Design

Related Conditions & MeSH terms

Intervention

Other:
• Communication type
Control letter vs. intervention letter

Locations
Country Name City State
United States University of Pennsylvania Philadelphia Pennsylvania

Sponsors (1)
Lead Sponsor Collaborator
University of Pennsylvania

Country where clinical trial is conducted

United States, 

Outcome
Type Measure Description Time frame Safety issue
Primary Percent of Participants With Visit or Procedure With Provider 1 month
Secondary Percent of Participants With Scheduled Visit or Procedure With Provider 1 month
Secondary Percent of Participants With Completed Telemedicine Visit With Provider 1 month
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