Testing the Efficacy of a Post-discharge Call Program on the Rate of Readmission

Care Transitions Clinical Trial

Official title:

Testing the Efficacy of a Post-discharge Call Program on the Rate of Readmission

Clinical Trial Details — Status: Completed

Administrative data

• NCT number: NCT03683797
• Other study ID #: RCT post-discharge calls
• Status: Completed
• Phase: N/A
• Start date: August 13, 2018
• Est. completion date: March 22, 2019

Study information

• Verified date: July 2021
• Source: NYU Langone Health
• Contact: n/a
• Is FDA regulated: No
• Study type: Interventional

Clinical Trial Summary

NYU Langone Health patients receive a call from a clinical care coordinator after they are discharged from the hospital (within 1-3 days). The current study is testing the efficacy of this program.

Recruitment information / eligibility

• Status: Completed
• Enrollment: 3267
• Est. completion date: March 22, 2019
• Est. primary completion date: November 30, 2018
• Accepts healthy volunteers: No
• Gender: All
• Age group: N/A and older

Eligibility

Inclusion Criteria:

• All patients discharged from NYU Langone Health who are eligible to receive a call from a clinical care coordinator after they were discharged from the hospital.

Exclusion Criteria:

• N/A

Related Conditions & MeSH terms

• Care Transitions

Intervention

Other:
• Post-discharge call
Patients will receive a call 1-3 days after they were discharged from the hospital to make sure their healthcare needs are being met.

Locations

Country	Name	City	State
United States	New York University School of Medicine	New York	New York

Sponsors (1)

Lead Sponsor	Collaborator
NYU Langone Health

Country where clinical trial is conducted

United States, 

Outcome

Type	Measure	Description	Time frame	Safety issue
Primary	Rate of readmission	Number of patients admitted to a hospital within after being discharged from an earlier hospital stay.	6 months