Causes of Nonattendance at Scheduled Outpatient Appointments

Appointments and Schedules Clinical Trial

— AU2  

Official title:

Case-control Study: Causes of Nonattendance at Clinical Medicine Scheduled Outpatient Appointments in a University General Hospital

Clinical Trial Details — Status: Completed

Administrative data

• NCT number: NCT02113488
• Other study ID #: 1978
• Status: Completed
• Start date: October 2013
• Est. completion date: July 2018

Study information

• Verified date: August 2019
• Source: Hospital Italiano de Buenos Aires
• Contact: n/a
• Is FDA regulated: No
• Study type: Observational

Clinical Trial Summary

Our aim was to identify the causes non-attendance at scheduled appointments at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA).

Description:

Nonattendance at scheduled appointments at outpatient clinics is a common problem in general medical practice, representing a significant cost to the health care system, and resulting in disruption of daily work planning.Nonattendance at medical appointments has consequences not only for doctors (as it requires a greater use of resources and time), but also for patients, because there may be deterioration in the quality of care, and dissatisfaction associated with delays in obtaining a new appointment.

Recruitment information / eligibility

• Status: Completed
• Enrollment: 450
• Est. completion date: July 2018
• Est. primary completion date: June 2018
• Accepts healthy volunteers: Accepts Healthy Volunteers
• Gender: All
• Age group: 18 Years and older

Eligibility

Inclusion Criteria:

• Over 17 years

• Adults who attended, did not attend and cancelled a scheduled appointment at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA)

Exclusion Criteria:

• Refusal to register or to the informed consent process

Related Conditions & MeSH terms

• Appointments and Schedules
• Outpatient Clinics, Hospital

Locations

Country	Name	City	State
Argentina	Hospital Italiano de Buenos Aires	Capital Federal

Sponsors (1)

Lead Sponsor	Collaborator
Hospital Italiano de Buenos Aires

Country where clinical trial is conducted

Argentina, 

Outcome

Type	Measure	Description	Time frame	Safety issue
Primary	Causes of nonattendance	Patients who did not attend a scheduled appointment at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA)	Between the scheduled appointment and 48 hours after
Secondary	Causes of cancelation	Patients who cancelled a scheduled appointment at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA)	Between the scheduled appointment and 48 hours after