Video, Telephone or Face-to-face Surgical Consultations: a Survey of Patients' and Surgeons' Views

Surgery Clinical Trial

Official title:

Video, Telephone or Face-to-face Surgical Consultations: a Survey of Patients' and Surgeons' Views

Clinical Trial Details — Status: Recruiting

Administrative data

• NCT number: NCT04765683
• Other study ID #: 287686
• Status: Recruiting
• Start date: August 20, 2021
• Est. completion date: January 20, 2022

Study information

• Verified date: September 2021
• Source: University of Aberdeen
• Contact: Sebastian Aspinall
• Phone: 01224 551074
• Email: sebastian.aspinall[@]nhs.scot
• Is FDA regulated: No
• Study type: Observational

Clinical Trial Summary

This study will send out questionnaires to surgical outpatients and surgeons to gather their views on the appropriate type of surgical outpatient consultation in different clinical scenarios, in order to establish a guideline for surgical outpatient planning.

Description:

As above - this study will send out questionnaires to surgical outpatients and surgeons to gather their views on the appropriate type of surgical outpatient consultation in different clinical scenarios, in order to establish a guideline for surgical outpatient planning.

Recruitment information / eligibility

• Status: Recruiting
• Enrollment: 260
• Est. completion date: January 20, 2022
• Est. primary completion date: November 20, 2021
• Accepts healthy volunteers: No
• Gender: All
• Age group: 16 Years and older

Eligibility

Inclusion Criteria:

PATIENTS

Adults attending general surgical outpatients in Aberdeen Royal Infirmary during the study period presenting with:

• lumps and bumps

• hernias

• biliary problems

• jaundice

• abdominal pain/mass/weight loss

• gastro-oesophageal reflux

• dysphagia

• change in bowel habit

• anorectal problems

• thyroid nodules

• parathyroid disease

• adrenal masses

SURGEONS

Consultant General Surgeons in NHS Grampian / Tayside and Highlands

Exclusion Criteria:

PATIENTS

• lacking capacity

• without language skills to answer questionnaires or ability to understand questionnaires

• children < 16yrs (No upper age limit)

• patients presenting as emergencies

• patients unwilling to complete questionnaires.

SURGEONS

• trainee surgeons.

Related Conditions & MeSH terms

• Surgery

Intervention

Other:
• questionnaire
Survey of views on outpatient consultation format

Locations

Country	Name	City	State
United Kingdom	Aberdeen Royal Infirmary	Aberdeen

Sponsors (1)

Lead Sponsor	Collaborator
University of Aberdeen

Country where clinical trial is conducted

United Kingdom, 

Outcome

Type	Measure	Description	Time frame	Safety issue
Primary	appropriate type of surgical outcome	What type of surgical outpatient consultation is appropriate for different clinical scenarios i.e. new patient, review patient, post-operative results, breaking bad news, cancer follow-up? This will be assessed by means of a Survey Monkey questionnaire sent out to surgeons in NHS Grampian / Highlands and Tayside and a different Survey Monkey questionnaire sent to patients attending surgical outpatients in NHS Grampian.	June 2021
Secondary	Are there any new surgical patients that can be seen or assessed by video or telephone consultation? Do remote consultations improve efficiency?	Analysis of the results of patient and surgeons' questionnaires will be undertaken to establish whether there are any types of new surgical patients that need not be seen face to face prior to the day of operation.; Analysis of results from patient and surgeons' surveys will be undertaken to establish which type of surgical consultation (video, telephone or remote) is most appropriate in different clinical circumstances and this will be fed back to surgical outpatient department to assess impact on outpatient administration.	June 2021