Virtual Assistant for Plastic Surgery Patients

Surgery Clinical Trial

Official title:

Virtual Assistant for Plastic Surgery Patients - Impact on the Clerical Burden, Resource Utilization, Patient and Provider Satisfaction, and Patient Surgical Outcomes.

Clinical Trial Details — Status: Not yet recruiting

Administrative data

• NCT number: NCT04017351
• Other study ID #: 19-001980
• Status: Not yet recruiting
• Phase: N/A
• Start date: September 2024
• Est. completion date: September 2025

Study information

• Verified date: October 2023
• Source: Mayo Clinic
• Contact: Antonio Forte, MD, PhD
• Phone: 904-953-2073
• Email: forte.antonio[@]mayo.edu
• Is FDA regulated: No
• Study type: Interventional

Clinical Trial Summary

Researchers are trying determine the long term impact when patients have access to the artificial intelligence virtual assistant (AIVA) as a complimentary resource.

Description:

Eligible subjects will be randomized into to two groups. One group of subjects will be given access to the AIVA will be instructed to ask, at home, questions regarding the planned surgery to the AIVA application on their mobile phone. The other group will be instructed to call to the Standard of Care call center with questions related to their treatments. Researchers will follow up with all subjects from both groups for a 1 year amount of time.

Recruitment information / eligibility

• Status: Not yet recruiting
• Enrollment: 200
• Est. completion date: September 2025
• Est. primary completion date: September 2025
• Accepts healthy volunteers: No
• Gender: All
• Age group: 18 Years and older

Eligibility

Inclusion Criteria:

• Subjects above 18 years old

• Able to use applications on mobile phones and consent to participate

• Adult subjects in the Plastic Surgery outpatient clinic of Mayo Clinic Florida

Exclusion Criteria:

-

Related Conditions & MeSH terms

• Surgery

Intervention

Other:
• Artificial Intelligence Virtual Assistant
Virtual assistance application for subjects to ask questions and get information regarding planned surgery

Locations

Country	Name	City	State
United States	Mayo Clinic in Florida	Jacksonville	Florida

Sponsors (1)

Lead Sponsor	Collaborator
Mayo Clinic

Country where clinical trial is conducted

United States, 

Outcome

Type	Measure	Description	Time frame	Safety issue
Primary	Number of phone calls	The total number of phone calls from subjects	12 months
Primary	Duration of phone call	Length of phone calls from subjects. Measured in minutes	12 months
Primary	Nature of phone call	The total number of phone calls related to the intervention	12 months

External Links

•   Mayo Clinic Clinical Trials