he Effect of Motivational Statements Applied to Nurses in the Emergency Department on Job Satisfaction, Compassion Fatigue and Communication Skills During the Pandemic Period: A Randomized Controlled Study

Satisfaction Clinical Trial

Official title:

he Effect of Motivational Statements Applied to Nurses in the Emergency Department on Job Satisfaction, Compassion Fatigue and Communication Skills During the Pandemic Period: A Randomized Controlled Study

Clinical Trial Details — Status: Completed

Administrative data

• NCT number: NCT05158504
• Other study ID #: SBU-HAMIDIYE-KARTAL-00001-2021
• Status: Completed
• Phase: N/A
• Start date: July 31, 2021
• Est. completion date: August 31, 2021

Study information

• Verified date: December 2021
• Source: Istanbul Saglik Bilimleri University
• Contact: n/a
• Is FDA regulated: No
• Study type: Interventional

Clinical Trial Summary

Aim and objectives: The aim of this study is to examine the effect of motivational notifications applied to emergency nurses on job satisfaction, compassion fatigue and communication skills during the COVID-19 pandemic.

Background: Emergency room nurses working on the front lines during the COVID-19 pandemic; many factors such as excessive workload, prolonged working hours, threat of infection, death of the patients they care for have caused them to experience physical, social and psychological problems.

Design: It is a randomized controlled, open-label study. Methods: This study was carried out with a total of 60 nurses working in the emergency units of two training and research hospitals in Istanbul. Participants were divided into motivational group and control group. Motivational notifications were sent via Short Message Service (SMS) to the mobile phones of the participants in the motivational group (n=30) for 21 days. No motivational notification was sent to the control group (n=30) during this process. Data were obtained with the Individual Introduction Form, Job Satisfaction, Compassion Fatigue and Communication Skills Scale.

Recruitment information / eligibility

• Status: Completed
• Enrollment: 60
• Est. completion date: August 31, 2021
• Est. primary completion date: August 2, 2021
• Accepts healthy volunteers: Accepts Healthy Volunteers
• Gender: All
• Age group: 18 Years to 50 Years

Eligibility

Inclusion Criteria:The nurses working in the emergency room, working only in the day shift on weekdays, using mobile phones and volunteering to participate in the study were included in the study.

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Exclusion Criteria:The exclusion criterion for the study was those who did not fully fill out the data collection forms.

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Related Conditions & MeSH terms

• Compassion Fatigue
• Emergencies
• Fatigue
• Satisfaction

Intervention

Other:
• Motivation
Motivational notifications were sent via SMS message to the nurses in the motivation group (n=30) at 07.00, 12.00 and 16.00 for 21 days.

Locations

Country	Name	City	State
Turkey	Hilal KARTAL	Istanbul	Beylikdüzü

Sponsors (1)

Lead Sponsor	Collaborator
Istanbul Saglik Bilimleri University

Country where clinical trial is conducted

Turkey, 

Outcome

Type	Measure	Description	Time frame	Safety issue
Primary	Job Satisfaction-Short Scale	Job satisfaction scale is in a 5-point Likert type and is graded as (1- Absolutely disagree and 5-Absolutely agree). Scoring of the scale is calculated as a minimum of 1 and a maximum of 5 points, and the average of 5 related items is taken. Accordingly, the decrease in the average score of the participants indicates that job satisfaction decreases; an increase in the average score indicates an increase in job satisfaction.	Three weeks
Secondary	Compassion Fatigue-Short Scale	Rarely/never (1) and often (10) is a 10-point Likert type, with the smallest 13 and the highest 130 points. As the scores obtained from the scale increase, the level of compassion fatigue experienced by individuals increases.	Three weeks
Secondary	Communication Skills Scale	The scale is a 5-point Likert-type scale, graded from "always" to "never". The scale consists of a total of 25 expressions and the highest score that can be obtained is 125 and the lowest score is 25. High scores reflect that individuals evaluate their communication skills positively.	Three weeks