Clinical Trials Logo
  1. Home
  2. Patient Satisfaction
  3. NCT06329557
  4. Details
NCT06329557 Clinical Trial

Optimizing the Patient Experience Through Provider Coaching or Communication Intervention

Patient Satisfaction Clinical Trial

Official title:
Optimizing the Patient Experience Through Provider Coaching or Communication Intervention

Clinical Trial Details — Status: Enrolling by invitation

Administrative data
NCT number NCT06329557
Other study ID # 23-007188
Secondary ID
Status Enrolling by invitation
Phase N/A
First received
Last updated
Start date March 8, 2024
Est. completion date February 2026

Study information
Verified date April 2024
Source Mayo Clinic
Contact n/a
Is FDA regulated No
Health authority
Study type Interventional

Clinical Trial Summary

Hypothesis: Clinicians who receive patient experience coaching or communication classes have improved patient satisfaction scores and improved clinician satisfaction.

Description:

Aims, purpose, or objectives: To identify if patient experience coaching or communication classes have an effect on patient satisfaction scores and clinician satisfaction.

Recruitment information / eligibility
Status Enrolling by invitation
Enrollment 45
Est. completion date February 2026
Est. primary completion date February 2025
Accepts healthy volunteers Accepts Healthy Volunteers
Gender All
Age group 18 Years and older
Eligibility Inclusion Criteria: • Clinicians of Primary Care Mayo Clinic Exclusion Criteria: - Not clinicians of Primary Care Mayo Clinic or Residents within Rochester Primary Care Clinicians from Family Medicine, or Clinicians from Community Internal Medicine Geriatrics, Palliative Medicine, and Community Pediatrics and Adolescent Medicine

Study Design

Related Conditions & MeSH terms

Intervention

Behavioral:
• Intervention 1
Intervention 3

Locations
Country Name City State
United States Mayo Clinic Rochester Minnesota
United States Mayo Clinic in Rochester Rochester Minnesota

Sponsors (1)
Lead Sponsor Collaborator
Mayo Clinic

Country where clinical trial is conducted

United States, 

Outcome
Type Measure Description Time frame Safety issue
Primary To identify if patient experience coaching or communication classes have an effect on patient satisfaction scores and clinician satisfaction. Participants will be sent a Pre-test Questionnaire and Maslach Burnout Inventory within the introductory email containing a RedCap link for them to use if they desire to participate. Immediately following the intervention, and two months after the intervention, participants will receive a Maslach Burnout Inventory to complete.
Method used:
Average Emotional Exhaustion- Higher the scores indicate higher degree of burnout Depersonalization- Higher scores indicate higher degree of burnout Personal Accomplishment- Lower scores indicate higher degree of burnout		 1 year
See also
  Status Clinical Trial Phase
Not yet recruiting NCT04079543 - NPO and Patient Satisfaction in the Cath Lab N/A
Enrolling by invitation NCT05053958 - Using Superimposition of Intra-Oral Scan and CBCT in Single Implant Restorations in Aesthetic Zone. N/A
Completed NCT04204785 - Noise in the OR at Induction: Patient and Anesthesiologists Perceptions N/A
Completed NCT04774562 - The Effect of Video-Assisted Discharge Education After Total Hip Replacement Surgery N/A
Terminated NCT04604340 - Radial Versus Femoral Arterial Access for Cerebral Angiography in Adolescents N/A
Recruiting NCT04539210 - Screw-retained Maxillary Complete Denture With Electric Welded Metal Framework Versus Cast One, Patient Satisfaction Assessment. N/A
Completed NCT02924974 - Spinal Morphine in Robotic Assisted Radical Prostatectomy Phase 4
Completed NCT01052415 - POL and Access Intervention to Reduce HIV Stigma Among Service Providers in China N/A
Recruiting NCT06044103 - Patient-controlled Sedation During Repair of Obstetric Perineal Lacerations Phase 4
Not yet recruiting NCT05670080 - Does MI Have a Therapeutic Role in Arthroscopic Rotator Cuff Repair? N/A
Completed NCT06114524 - Effect of Binaural Beats on Level of Anxiety and Toleration in Patients Undergoing Upper Gastrointestinal Endoscopy Without Sedation N/A
Completed NCT06141122 - The Colonoscopy Booklet:Effect of a Recipe Resource on Quality of Colonoscopy Bowel Preparation and Patient Experience N/A
Not yet recruiting NCT04534868 - Patient Acceptance And Satisfaction of Teledermoscopy In General Practice In a Belgian Rural Area N/A
Completed NCT04823390 - Anesthetist Controlled Versus Patient-controlled Sedation: Risks and Benefits Phase 1
Recruiting NCT05884684 - What is the Potential Impact of Reviewing Post-procedure Images With Patients Following Interventional Spine Procedures. N/A
Recruiting NCT05613439 - The Fast-track Centre for Hip and Knee Replacement Database
Recruiting NCT04625842 - Focus Group Interview Study on Patient Experiences and Satisfaction N/A
Completed NCT04420000 - Effects of Mindfulness Therapy in Patients With Acromegaly and Cushing N/A
Recruiting NCT04842240 - Comparison of Patient Reported Outcome Measures Using the BREAST-Q Questionnaire in Patients Undergoing Pre Versus Sub-pectoral Implant Based Immediate Breast Reconstruction.
Completed NCT04048538 - Preoperative Patient Education Via Animated Videos to Improve Patient Satisfaction and Reduce Complications in Head and Neck Surgery N/A