Clinical Trial Details
— Status: Recruiting
Administrative data
| NCT number |
NCT01007162 |
| Other study ID # |
CCR3181 |
| Secondary ID |
|
| Status |
Recruiting |
| Phase |
N/A
|
| First received |
November 2, 2009 |
| Last updated |
November 2, 2009 |
| Start date |
February 2009 |
| Est. completion date |
April 2010 |
Study information
| Verified date |
November 2009 |
| Source |
Royal Marsden NHS Foundation Trust |
| Contact |
Natalie Pattison |
| Phone |
02086426011 |
| Email |
natalie.pattison[@]rmh.nhs.uk |
| Is FDA regulated |
No |
| Health authority |
United Kingdom: Research Ethics Committee |
| Study type |
Observational
|
Clinical Trial Summary
To explore issues patient experience and satisfaction with a sample of patients recently
discharged from critical care.
Description:
Patients' perceptions of their medical care are of increasing importance to educators,
researchers, and clinicians. The emphasis on patient experience and satisfaction is
consistent with the trend towards holding health care professionals accountable to their
consumers. Our understanding and advancement of patients' experience and satisfaction with
care forms a pivotal role in ensuring individuals engage with healthcare services, adhere to
therapies, and maintain ongoing relationships with providers. Experiences are best explored
using interview techniques such as phenomenological interviewing. In our study we propose to
use a hermeneutic phenomenological approach. Phenomenology is a way of qualitatively
exploring a person's experience and their personal meanings from those experiences. It is an
approach that considers the structure of a person's subjective experience and explores areas
that might be hidden. A phenomenological approach looks for patterns that are shared by
particular instances or experiences. The evaluation of patient satisfaction and experience
is based on valuing patients' subjective perception of an experience. In our study, a
phenomenological approach will generate a comprehensive description of a phenomenon or lived
experience (i.e. stay in the Critical Care Unit). We will interview a sample of patients to
explore experiences and to gain their meanings of their stay in critical care. This will
hopefully lead to thinking around ways of improving patient experiences, satisfaction and
care.
