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Clinical Trial Details — Status: Not yet recruiting

Administrative data

NCT number NCT01671189
Other study ID # SMMC-MCK-2012
Secondary ID
Status Not yet recruiting
Phase Phase 0
First received August 20, 2012
Last updated August 22, 2012
Start date October 2012
Est. completion date December 2013

Study information

Verified date August 2012
Source Medic Mobile
Contact Jessica Qu
Phone 415-728-2208
Email jessica@medicmobile.org
Is FDA regulated No
Health authority United States: Institutional Review Board
Study type Interventional

Clinical Trial Summary

Medic Mobile conceptualized and proposed the creation of an SMS-based appointment validation tool to automate appointment confirmation and rescheduling. Working in parallel with the San Mateo Medical Center (SMMC) electronic medical records (EMR) system, the software tool will automate reminders that request text responses from patients to either confirm or request to reschedule their upcoming appointments. While simple in concept, this tool aims to free up scarce clinical resources which are currently allocated to daily patient phone call reminders. With funding from a Bay Area foundation, the investigators will develop and pilot this open-source software tool in a 12-month randomized-controlled trial, slated to begin in October 2012. The endpoints of the study will aim to demonstrate improvements in both appointment adherence and glycemic control.


Recruitment information / eligibility

Status Not yet recruiting
Enrollment 300
Est. completion date December 2013
Est. primary completion date October 2013
Accepts healthy volunteers No
Gender Both
Age group 18 Years and older
Eligibility Inclusion Criteria:

- Belong to Willow Clinic or Fair Oaks Clinic under the San Mateo Medical Center

- Have a diagnosis of type 2 diabetes as indicated by ICD-9 code of 249.xx or 250.xx

- Have a most recent hemoglobin A1c (HbA1c) level greater than 7%

- Are at least 18 years of age

- Have access to cell phone

- Are literate or live with a friend/family member who is literate and willing to handle associated text messages

Exclusion Criteria:

- Have a terminal illness and prognosis of less than one year

- Are unable to demonstrate the ability to reply to an SMS and lack an appropriate proxy

- Are pregnant or expect to be pregnant in the next 6-9 months

Study Design

Allocation: Randomized, Endpoint Classification: Efficacy Study, Intervention Model: Parallel Assignment, Masking: Open Label, Primary Purpose: Prevention


Intervention

Other:
SMS Reminder Software Tool
The 150 patients in the intervention arm of the study will receive SMS reminders regarding their upcoming appointments. Working in parallel with the SMMC electronic medical records system, the software tool will automate reminders that request text responses from patients to either confirm or request to reschedule their upcoming appointments. This bidirectional text messaging system would not interfere with the clinics' existing reminder protocol.

Locations

Country Name City State
United States San Mateo Medical Center San Mateo California

Sponsors (2)

Lead Sponsor Collaborator
Medic Mobile San Mateo Medical Center

Country where clinical trial is conducted

United States, 

Outcome

Type Measure Description Time frame Safety issue
Primary Glycemic Control (hemoglobin A1c) The hemoglobin A1c (HbA1c) levels of study participants will be measured at the time of enrollment and at the end of the 6-9 month follow-up period. 6-9 months post-enrollment No
Secondary Appointment Adherence Rate Appointments scheduled during the 6-9 month follow-up period will be systematically tracked and monitored. The proportion of fulfilled appointments will be compared between the intervention and control arms. 6-9 month post-enrollment No
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