Initial Test of the Time to Talk CARDIO (Creating a Real Dialogue In the Office) Program

Cardiovascular Disease Clinical Trial

Official title:

Beta Test of the Time to Talk CARDIO (Creating a Real Dialogue In the Office) Web-based Tool for Improving Communication Between Patients and Health Care Professionals

Clinical Trial Details — Status: Completed

Administrative data

• NCT number: NCT00983333
• Other study ID #: OHSU00005635
• Status: Completed
• Phase: N/A
• First received: September 23, 2009
• Last updated: October 14, 2015
• Start date: September 2009
• Est. completion date: December 2009

Study information

• Verified date: October 2015
• Source: Oregon Health and Science University
• Contact: n/a
• Is FDA regulated: No
• Health authority: United States: Institutional Review Board
• Study type: Interventional

Clinical Trial Summary

This research focuses on communication practices between patients and health care professionals, like nurses, doctors, or physician assistants. The goal is to help improve communication about heart health issues.

This pilot (or Beta) study is designed to test our ability to recruit an appropriate sample of participants, and determine our ability to deliver and evaluate the effects of a web-based intervention. The investigators hypothesize that exposure to the intervention will result in measurable changes in self-reported knowledge, attitudes and behavior regarding communication between patients and health care professionals.

Participants in this research study are being recruited from the people who currently receive care at the Richmond Family Health Center of the Oregon Health & Science University. People who participate in this study will be between 55 and 70 years old, speak English as their preferred language, and have one of several possible diagnoses related to heart health. These could include, for example, hypertension, diabetes, asthma, or obesity.

Additionally, the investigators are recruiting a small number of health care professionals from the Richmond Family Health Center. Their participation will be similar to but separate from the participation of patients.

All participants will take two web-based surveys. Some participants will use a web-based tool that hopes to help improve communication between health care professionals and patients.

The surveys contain questions that explore the knowledge, attitudes, and behaviors of participants related to heart health and communication between health care professionals and patients.

Data analysis will focus upon identifying any changes that occurred in knowledge, attitudes, or behaviors with respect to health communication after using the web-based tool, as well as learning about what influences the quality and nature of communication between health care professionals and the patients they serve.

Recruitment information / eligibility

• Status: Completed
• Enrollment: 105
• Est. completion date: December 2009
• Est. primary completion date: December 2009
• Accepts healthy volunteers: No
• Gender: Both
• Age group: 55 Years to 70 Years

Eligibility

Inclusion Criteria:

• Age 55-70 years

• English is preferred language

• Has one or more chronic cardiovascular-related diagnosis or risk factor

• Has an appointment with Primary Care provider within 2 weeks of enrollment

Exclusion Criteria:

• Inadequate vision or hearing to complete on-line assessment

Study Design

Allocation: Randomized, Endpoint Classification: Efficacy Study, Intervention Model: Parallel Assignment, Masking: Open Label, Primary Purpose: Health Services Research

Related Conditions & MeSH terms

• Cardiovascular Disease
• Cardiovascular Diseases
• Cardiovascular Risk Factors

Intervention

Device:
• Time to Talk CARDIO website
This interactive web-based training device involves the completion of a brief survey regarding communication experiences between patients and health care professionals. The pattern of responses to the survey generates a personalized set of short instructional videos which demonstrate effective communication skills.

Locations

Country	Name	City	State
United States	Richmond Family Health Center at Oregon Health & Science University	Portland	Oregon

Sponsors (1)

Lead Sponsor	Collaborator
Oregon Health and Science University

Country where clinical trial is conducted

United States, 

Outcome

Type	Measure	Description	Time frame	Safety issue
Primary	Interpersonal communication knowledge, attitudes and behaviors exhibeted by patients and health care professionals during a patient-provider office visit		2 weeks	No
Secondary	Patient and health care professional satisfaction with communication		2 weeks	No
Secondary	Change in patient average blood pressure		6 months	No
Secondary	Change in serum hemoglobin A1c value among patients with diabetes		6 months	No
Secondary	change in average appointment length for health care professionals		6 months	No