Health Literacy — Effective Communication to Improve Decision Making About Health Care Plans
Citation(s)
Gold M, Wooldridge J Surveying consumer satisfaction to assess managed-care quality: current practices. Health Care Financ Rev. 1995 Summer;16(4):155-73.
Hibbard JH, Jewett JJ Will quality report cards help consumers? Health Aff (Millwood). 1997 May-Jun;16(3):218-28.
Hibbard JH, Peters E Supporting informed consumer health care decisions: data presentation approaches that facilitate the use of information in choice. Annu Rev Public Health. 2003;24:413-33. Epub 2001 Nov 6. Review.
Hibbard JH, Slovic P, Jewett JJ Informing consumer decisions in health care: implications from decision-making research. Milbank Q. 1997;75(3):395-414. Review.
Hinyard LJ, Kreuter MW Using narrative communication as a tool for health behavior change: a conceptual, theoretical, and empirical overview. Health Educ Behav. 2007 Oct;34(5):777-92. Epub 2006 Dec 15.
Hoadley J Medicare Part D: simplifying the program and improving the value of information for beneficiaries. Issue Brief (Commonw Fund). 2008 May;39:1-15.
Kolstad JT, Chernew ME Quality and consumer decision making in the market for health insurance and health care services. Med Care Res Rev. 2009 Feb;66(1 Suppl):28S-52S. doi: 10.1177/1077558708325887. Epub 2008 Nov 24. Review.
Kreuter MW, Wray RJ Tailored and targeted health communication: strategies for enhancing information relevance. Am J Health Behav. 2003 Nov-Dec;27 Suppl 3:S227-32. Review.
Lubalin JS, Harris-Kojetin LD What do consumers want and need to know in making health care choices? Med Care Res Rev. 1999;56 Suppl 1:67-102; discussion 103-12. Review.
McCormack LA, Uhrig JD How does beneficiary knowledge of the Medicare program vary by type of insurance? Med Care. 2003 Aug;41(8):972-8.
Scanlon DP, Chernew M, Lave JR Consumer health plan choice: current knowledge and future directions. Annu Rev Public Health. 1997;18:507-28. Review.
Uhrig JD, Harris-Kojetin L, Bann C, Kuo TM Do content and format affect older consumers' use of comparative information in a Medicare health plan choice? Results from a controlled experiment. Med Care Res Rev. 2006 Dec;63(6):701-18.
Effective Communication to Improve Decision Making About Health Care Plans
Interventional studies are often prospective and are specifically tailored to evaluate direct impacts of treatment or preventive measures on disease.
Observational studies are often retrospective and are used to assess potential causation in exposure-outcome relationships and therefore influence preventive methods.
Expanded access is a means by which manufacturers make investigational new drugs available, under certain circumstances, to treat a patient(s) with a serious disease or condition who cannot participate in a controlled clinical trial.
Clinical trials are conducted in a series of steps, called phases - each phase is designed to answer a separate research question.
Phase 1: Researchers test a new drug or treatment in a small group of people for the first time to evaluate its safety, determine a safe dosage range, and identify side effects.
Phase 2: The drug or treatment is given to a larger group of people to see if it is effective and to further evaluate its safety.
Phase 3: The drug or treatment is given to large groups of people to confirm its effectiveness, monitor side effects, compare it to commonly used treatments, and collect information that will allow the drug or treatment to be used safely.
Phase 4: Studies are done after the drug or treatment has been marketed to gather information on the drug's effect in various populations and any side effects associated with long-term use.