Workplace Violence, Hostility & Safety

Violence Clinical Trial

Official title:

Workplace Violence, Hostility & Safety

Clinical Trial Details — Status: Withdrawn

Administrative data

• NCT number: NCT05224752
• Other study ID #: 027.NUR.2021.R
• Status: Withdrawn
• Start date: May 28, 2021
• Est. completion date: December 31, 2022

Study information

• Verified date: December 2022
• Source: Methodist Health System
• Contact: n/a
• Is FDA regulated: No
• Study type: Observational

Clinical Trial Summary

Workplace violence has been documented as a global, epidemic healthcare- related problem. The American Nurses Association (ANA) describes customer/client violence as an assault from a member of the public with whom the nurse interacts during the course of their regular duties. According to the ANA's website, types of violence that contribute to unsafe work environments are varying. However the customer/client violence type is prevalently experienced in healthcare, and 1 in 4 nurses are abused and experience workplace violence.

Description:

Based on anecdotal reports at MRMC, and as a follow up to a 2020 research study, evidence-based practice research council (EBPRC) members and staff asked colleagues about stress-producing events in their scope of work. It was reported that individuals were unclear about available resources and preparation to handle unsafe environments when client/visitor behaviors escalated to aggressive or unsafe situations. The EBPRC members reviewed the MRMC policies related to violence/assault/injury towards MRMC personnel. What remains unclear is if staff are aware of existing policies and are adhering to reporting guidelines pertaining to employee and stakeholder safety. Additionally, based on literature review, the problem of workplace violence perpetrated by patients and visitors is excessive and escalating nationally and internationally. Additionally, at MRMC, the EBPRC acquired documentation of the number of reported assaults, aggressive behavior or violence of stakeholders (patients and visitors) towards healthcare providers that were documented and referred to the MRMC employee health services. From the local hospital's tally, there were 28 cases from January, 10, 2020 to February 4, 2021. Of the 28 cases, seven occurred between February 2, 2021 and February 4, 2021. Hence, it is essential to conduct a study targeting healthcare workers at MRMC to identify opportunities for further intervention that creates a safety-focused, supportive culture.

The Occupational Safety and Health Act and the Occupational Safety and Health Administration require that employees and employers work together to prevent or abate recognized hazardous and cited workplace areas for concerns and develop a successful safety and health management system especially for Healthcare and Social Services workers.

Recruitment information / eligibility

• Status: Withdrawn
• Enrollment: 0
• Est. completion date: December 31, 2022
• Est. primary completion date: December 1, 2022
• Gender: All
• Age group: 18 Years to 100 Years

Eligibility

Inclusion Criteria:

• must be a full-time, part-time or PRN [per diem] employee of MRMC

• who cares for or has contact with patients and visitors

• able to read and understand English

Exclusion Criteria:

• Individuals who are not full-time, part-time or PRN employees of MRMC who cares for or has contact with patient s and visitors

Related Conditions & MeSH terms

• Violence

Intervention

Other:
• Online Survey
Online survey void of individual traceable identifiers, and launched via the Survey Monkey® portal

Locations

Country	Name	City	State
United States	Methodist Richardson Medical Center	Richardson	Texas

Sponsors (1)

Lead Sponsor	Collaborator
Methodist Health System

Country where clinical trial is conducted

United States, 

Outcome

Type	Measure	Description	Time frame	Safety issue
Primary	An investigator-developed questionnaire and demographic tool	based on feedback from members of the EBPRC as well as a relevant literature review will be used to evaluate group demographic characteristics and perceived preparedness and exposure for handling aggressive patients/visitors at MRMC	from August, 1, 2021 to September 1, 2021
Primary	Education Level	High School diploma, College Associate, College Bachelor, masters, Doctoral, other	from August, 1, 2021 to September 1, 2021
Primary	Status of service	Full time, part-time, per diem	from August, 1, 2021 to September 1, 2021
Primary	Years of experience at Methodist	6 months to more than 11 years	from August, 1, 2021 to September 1, 2021
Primary	Job status/title	RN, Tech/PCT or other	from August, 1, 2021 to September 1, 2021
Primary	Age	Current age in years	from August, 1, 2021 to September 1, 2021
Primary	Gender	Male or female	from August, 1, 2021 to September 1, 2021
Primary	Ethnicity	Caucasian/white , Black/African American, Hispanic, Asian, or other	from August, 1, 2021 to September 1, 2021
Primary	Which, if any, items do you consider an act of physical abuse or violence in the workplace	Hitting, Slapping, Biting, Spitting, Throwing or other	from August, 1, 2021 to September 1, 2021
Primary	Have you ever experienced physical abuse at MRMC that involved a patient/visitor, within the last two years?	Yes or No	from August, 1, 2021 to September 1, 2021