Telemedicine Clinical Trial
Official title:
Veterans' Experiences Using Secure Messaging on MyHealtheVet
Deployment of Secure Messaging (SM) in primary care and women's clinics throughout the Veteran Health System by 2011 was an implementation priority for the Secretary and Under Secretary for Health for FY11 under the VHA T21 initiative. Secure Messaging is in early phases of implementation, this eHealth tool requires thoughtful evaluation to promote the successful implementation and dissemination of this tool. The primary aim of this project is to describe Veterans' experiences when using the SM feature on MyHealtheVet (MHV). This project has local, VISN, and national impact on the implementation and sustainability of the SM feature on MHV through its qualitative and quantitative examination of users' experiences. Findings from this research explores why Veterans choose to, or not to, use the SM feature on MHV, identify facilitators and barriers, and examine if experiences differ by health literacy or computer literacy. In addition to the interview data, findings from the usability testing and the quantitative survey findings build knowledge about Veterans' experiences using the SM feature on MyHealtheVet. These data will inform systems improvements, educational approaches, and marketing strategies to increase adoption and long-term utilization among Veterans.
Project Background:
Secure Messaging is a VHA implementation priority to improve Veteran access to care.
Successful deployment of Secure Messaging will support improved access to care, and improved
healthcare outcomes in the Veteran population. To support these initiatives, and the
successful implementation of this health informatics tools in the VHA, this project is
exploring Veterans' perspectives' about adopting Secure Messaging and their experiences
using Secure Messaging to inform systems improvements, educational approaches, and marketing
strategies.
Objectives:
The primary aim of this project is to describe Veterans' experiences when using the Secure
Messaging feature on My HealtheVet (MHV). This research is designed to explore why Veterans
choose to, or not to, use the Secure Messaging feature on MHV, identify facilitators and
barriers, and examine if experiences differ by health literacy or computer literacy. In
addition to the interview data, findings from the usability testing provide user data about
Veterans' skills and patterns when using Secure Messaging. This study was extended to
conduct a mail-in quantitative survey evaluation of Veterans experiences, preferences,
purposes and perceived facilitators and barriers for using, or not using Secure Messaging.
Methods:
This is a prospective mixed-methods descriptive study.
In Phase One: A purposive sampling was used to identify the sample of Veterans who have been
Personally Authenticated for the Secure Messaging feature on My HealtheVet. Participants
were recruited from two sites (Tampa n=18, Boston n=15). Phase 1 data collection procedures
included: (1) surveys; (2) In-person interviews; (3) usability testing; (4) Secure Messaging
secondary data collection; and (5) telephone interviews to complete study objectives.
In Phase Two: Random sampling was used to collect mail-in survey data from up to 1,000
Veteran participants who have been personally authenticated to use secure messaging.
Quantitative data will be summarized using descriptive statistics to describe sample
characteristics, frequency counts and proportions.
Study Status: The project team has completed data collection and analysis for Phase 1 and 2.
Team is currently working on publications for dissemination.
;
Observational Model: Cohort, Time Perspective: Prospective
| Status | Clinical Trial | Phase | |
|---|---|---|---|
| Completed |
NCT03574480 -
Smartphone Applications to Improve Lifestyles in Olders Over 65 Years
|
N/A | |
| Not yet recruiting |
NCT04070066 -
Educational Strategy IN Exchange Transfusion
|
N/A | |
| Active, not recruiting |
NCT05043220 -
Covid-19 Predictors: Safety of Gynecological Oncology Patients Undergoing Systemic Cancer Therapy
|
N/A | |
| Recruiting |
NCT04045054 -
Home-based Transitional Telecare for Older Veterans
|
N/A | |
| Completed |
NCT04652674 -
Impact of Postoperative Telemedicine Visit vs In-person Visit on Patient Satisfaction During the COVID-19 Pandemic
|
N/A | |
| Completed |
NCT03295474 -
Telemonitoring in Pulmonary Rehabilitation: Feasibility and Acceptability of a Remote Pulse Oxymetry System.
|
||
| Recruiting |
NCT05480930 -
Improving Nighttime Access to Care and Treatment; Part 4-Haiti
|
N/A | |
| Completed |
NCT03025217 -
Total Lifestyle Coaching Pilot Study (TLC)
|
N/A | |
| Completed |
NCT02196428 -
Medical Telemonitoring Plus Individual Teleconsultation in Elderly
|
N/A | |
| Completed |
NCT01820234 -
Evaluation of Store-and-Forward Teledermatology Versus a Face-to-Face Assessment During a Skin Cancer Screening Event
|
N/A | |
| Recruiting |
NCT04392518 -
Telerehabilitation in Proximal Muscle Weakness
|
N/A | |
| Completed |
NCT05147038 -
The Impact of Tele-coaching on the Physical Activity Level
|
N/A | |
| Not yet recruiting |
NCT06466837 -
Just-In-Time Adaptive Interventions for Diabetic Patients
|
N/A | |
| Not yet recruiting |
NCT05897710 -
Virtual World-Based Cardiac Rehabilitation
|
N/A | |
| Not yet recruiting |
NCT04444297 -
3D Telemedicine During COVID-19: Non-clinical Validation
|
N/A | |
| Not yet recruiting |
NCT04513496 -
Telemedicine in HIV Care in Buenos Aires
|
||
| Completed |
NCT05895539 -
Evaluating Treatment Continuation in Telehealth Patients Receiving an Automated Patient-Reported Outcome Tool
|
N/A | |
| Active, not recruiting |
NCT03474692 -
Virta Health Registry
|
||
| Recruiting |
NCT05046392 -
mHealth Facilitated Intervention to Improve Medication Adherence Among Persons Living With HIV
|
N/A | |
| Recruiting |
NCT05231018 -
A Study on a Digital Platform for COVID19+ Patients, Designed to Facilitate Communication and Mental-health Care During and After Hospitalization.
|
N/A |