Acceptance and Perceived Benefits of Digitalization by Medical Assistants

Patient Safety Clinical Trial

— ANDI-MFA  

Official title:

Acceptance and Perceived Benefits of Digitalization by Medical Assistants (ANDI-MFA)

Clinical Trial Details — Status: Recruiting

Administrative data

• NCT number: NCT06269250
• Other study ID #: ANDI-MFA2023_10
• Status: Recruiting
• Start date: November 1, 2023
• Est. completion date: December 31, 2024

Study information

• Verified date: February 2024
• Source: Jacobs University Bremen gGmbH
• Contact: Sonia Lippke, Prof. Dr.
• Phone: 0049421200
• Email: slippke[@]constructor.university
• Is FDA regulated: No
• Study type: Observational

Clinical Trial Summary

The aim of this project is to improve the integration of digital processes, including e-prescriptions, within medical and dental practices for healthcare professionals. Through a better understanding of the obstacles healthcare workers encounter during the adoption of digital processes and their feedback post-implementation, this study will add to the current state of science, contributing to digital process optimization in healthcare.

Description:

This study uses an online questionnaire to collect data from respondents regarding their experiences and observations as healthcare professionals in the implementation of digital processes, as well as their perception of digital processes post-implementation. The survey will be conducted at two different time points, in 2023 and 2024. As part of this initiative, we plan to share the feedback and recommendations gathered with the Federal Minister of Health and relevant authorities in collaboration with GEMATIK.

Main research questions are

I. What challenges do healthcare professionals encounter in the implementation of digital processes? II. How can the offers for the implementation and introduction of digital processes (e.g. e-prescription) in medical practice for medical and dental professionals be supported and optimized? III. What changes from the first measurement wave in 2023 to the second in 2024 with regard to the perception of digital offers, experiences, and observations?

Recruitment information / eligibility

• Status: Recruiting
• Enrollment: 1000
• Est. completion date: December 31, 2024
• Est. primary completion date: December 31, 2024
• Gender: All
• Age group: 18 Years and older

Eligibility

Inclusion Criteria:

• Ability to participate in surveys (e.g., sufficient German or English language skills)

Exclusion Criteria:

• Younger than 18 years

• Illiteracy

• Massively limited cognitive abilities, i.e., linguistic components of the digital offerings must be able to be used to complete questionnaires or participate in interviews

Related Conditions & MeSH terms

• eHealth
• Health Care Providers
• Patient Safety

Intervention

Other:
• Policy Change
There will be a change with the digitalization in the health care system with the beginning of the year 2024 and between Wave 1 and Wave 2

Locations

Country	Name	City	State
Germany	Germany	Bremen

Sponsors (2)

Lead Sponsor	Collaborator
Jacobs University Bremen gGmbH	Mirjam Jansen; medmedia Academy

Country where clinical trial is conducted

Germany, 

Outcome

Type	Measure	Description	Time frame	Safety issue
Primary	Adoption and acceptance of information technology (IT)	The items assess the adoption and acceptance of telematic infrastructure (TI) in medical or dental practices. They collect data on the use of TI, its impact on daily operations, and its acceptance. These are example items for each category: Is your medical office connected to the Telematics Infrastructure (TI)? (Answer options: "bot at all", "some days", "more than half of the days", "almost every day"); Does the TI connection run smoothly without causing disruption to your practice operations? (Answer options: "not at all", "some days", "more than half of the days", "almost every day"); Do you know if your (dental) office management fundamentally rejects a TI connection? (Answer options: "I strongly disagree", "I disagree", "I agree", "I strongly agree", "I don't know")	3 months
Primary	Requests by patients regarding IT	The items assess the frequency of patients' inquiries about various digital health applications and services. These are example items: How often have been asked by patients about an e-prescription? (Answer options: "not at all", "some days", "more than half of the days", "almost every day"); What topics are you most frequently asked about by your patients? (Answer options: "online medical consultation", "eAU", "e-prescription", "ePA", "digital health apps (DIGAs)", "fitness trackers like smartwatches")	3 months
Primary	Perceived Benefits of IT	The perceived benefits of IT are measured through self-report	3 months
Secondary	Knowledge and Digital health literacy	The items assess the participants' awareness and knowledge of digital health tools and their ability to access and comprehend health-related information. Example items are: Have you heard of TI applications such as eAU, KIM, e-prescription, ePA, etc.? (Answer options: "I strongly disagree", "I disagree", "I agree", "I strongly agree", "I don't know"); Have you heard of "ePA for all"? (Answer options: "I strongly disagree", "I disagree", "I agree", "I strongly agree", "I don't know.") If yes, do you feel well-informed enough to answer questions from patients about it? If no, do you know the informational materials for the waiting room or from another source such as gematik, e.g., regarding e-prescription?; Do you know the three redemption methods for the e-prescription? (Answer options: "I strongly disagree", "I disagree", "I agree", "I strongly agree", "I don't know")	3 months
Secondary	Preferred learning format	The items assess how healthcare professionals prefer to access information related to their work and digital health applications. Example items are: How often do you actively search the internet for information about digital applications? (Answer options: "never", "almost never", "sometimes", "almost daily", "daily"); On which platforms do you seek information when looking for details about digital health applications? (Answer options: Facebook, Facebook group, LinkedIn, Instagram, TikTok, Xing, other); How do you prefer to inform yourself about applications related to your work? (multiple answer option)	3 months

External Links

•   Main PI
•   Project Partner