Patient Portal Use by Parents of Spanish-Speaking Children

Patient Engagement Clinical Trial

Official title:

Patient Portal Use by Parents of Spanish-Speaking Children

Clinical Trial Details — Status: Completed

Administrative data

• NCT number: NCT04410380
• Other study ID #: 19-1545
• Status: Completed
• Phase: N/A
• Start date: August 2, 2020
• Est. completion date: December 30, 2022

Study information

• Verified date: March 2022
• Source: University of North Carolina, Chapel Hill
• Contact: n/a
• Is FDA regulated: No
• Study type: Interventional

Clinical Trial Summary

The purpose of this study is to determine whether patient portal access is feasible and useful for Spanish-speaking parents.

Participants will be given an electronic tablet and will be taught how to access their child's medical record and other electronic health resources using the tablet.

Recruitment information / eligibility

• Status: Completed
• Enrollment: 25
• Est. completion date: December 30, 2022
• Est. primary completion date: December 30, 2022
• Accepts healthy volunteers: Accepts Healthy Volunteers
• Gender: All
• Age group: N/A and older

Eligibility

Inclusion Criteria:

• Be parent/legal guardians of children receiving care in UNC's Children's Clinics

• Have Spanish as preferred language of individual identifying as primary caregiver

• Have never activated MyChart (patient portal)

• Have internet service at home OR ability to easily access internet service

• Have at least one child under age 13

Exclusion Criteria:

• Medically unstable at time of recruitment

Related Conditions & MeSH terms

• Patient Engagement

Intervention

Behavioral:
• Electronic tablet provision with teaching
Spanish-speaking parents are provided with an electronic tablet and taught how to use it to access health information for their children.

Locations

Country	Name	City	State
United States	UNC Hospitals	Chapel Hill	North Carolina

Sponsors (1)

Lead Sponsor	Collaborator
University of North Carolina, Chapel Hill

Country where clinical trial is conducted

United States, 

Outcome

Type	Measure	Description	Time frame	Safety issue
Primary	Percent of Parents Activating Patient Portal	To determine patient portal use.	6 months
Secondary	Change in Parent Attitudes Toward Health Information Technology	Parent attitudes and perceptions will be assessed by survey at enrollment and 1 month after intervention. Scale name: Reasons to use more health information technology. Range 3-12. Directionality: Higher scores indicate more favorable attitudes toward health information technology	Baseline, 1 month