The Development of Patient Experience With Nursing Care Scale

Nurse-Patient Relations Clinical Trial

Official title:

The Development of Patient Experience With Nursing Care Scale in China

Clinical Trial Details — Status: Not yet recruiting

Administrative data

• NCT number: NCT04999033
• Other study ID #: B2020-074R
• Status: Not yet recruiting
• Start date: August 2021
• Est. completion date: March 2022

Study information

• Verified date: August 2021
• Source: Shanghai Zhongshan Hospital
• Contact: Yuxia Zhang
• Phone: 13816881925
• Email: zhang.yx[@]aliyun.com
• Is FDA regulated: No
• Study type: Observational

Clinical Trial Summary

Nurses are a vital and central part of the health care system, accounting for nearly half of the global health workforce and spending more time with patients than any other medical professionals. Patient experience with nursing care, as a process indicator, reflects the interpersonal aspects of care received and has an important impact on overall experience and satisfaction with hospital care. The results of the previous study showed that the most important predictor of patient satisfaction with hospitals was patient experiences with nursing care.

Since nurses are so deeply and widely involved in patients' care, an instrument with a clear conception definition, systematically developed and psychometrically validated will be extremely valuable in measuring patient experience with nursing care, so as to collect and analyze patient feedback toward nursing services, and push the quality improvement according to the preferences, needs and values of the healthcare recipients.

This study, therefore, aimed to develop construct and validate a comprehensive and internally consistent instrument to measure patient experience with nursing care in the Chinese hospital setting.

Recruitment information / eligibility

• Status: Not yet recruiting
• Enrollment: 1000
• Est. completion date: March 2022
• Est. primary completion date: December 2021
• Accepts healthy volunteers: No
• Gender: All
• Age group: 18 Years to 80 Years

Eligibility

Inclusion Criteria:

1. had been hospitalized for 2 days or more;

2. able to speak and understand Chinese.

Exclusion Criteria:

patients with cognitive impairment.

Related Conditions & MeSH terms

• Nurse-Patient Relations
• Patient Experience

Intervention

Other:
• no intervention
This is a cross-sectional study, and no intervention will be included

Locations

Country	Name	City	State
China	180 Fenglin Road	Shanghai

Sponsors (1)

Lead Sponsor	Collaborator
Shanghai Zhongshan Hospital

Country where clinical trial is conducted

China, 

Outcome

Type	Measure	Description	Time frame	Safety issue
Primary	patient experience with nursing care	how often patient experience with each nursing service by using a Likert-type scale ranging from 1 (never) to 5 (always). For each item, the patients will be offered the option of indicating whether it is not relevant.	September. 2021
Secondary	patient satisfaction with nursing care	patients will be asked one more questions regarding their satisfaction toward nursing care 'All in all, are you satisfied with the nursing care you received at the hospital?', with a ten-point response option ranging from 1-10 (with 1 labeled "not at all satisfied" and 10 labeled "to a very large extent satisfied").	September. 2021