Immunization Clinical Trial
Official title:
Immunization Services Model for Adult Rate Improvement
ImmuSMART is a study of personalized telephonic prompts to community pharmacy patients to improve adult vaccination rates for pneumococcal and herpes zoster vaccines.
This study will investigate immunization rate improvement among adult patients in 250
northeastern US community pharmacies as a result of telephonic prompts during regular
automated outbound communiqués. There will be three projects assessing different forms of
these appended prompts—appointment-based medication synchronization automated prompts,
refill ready automated prompts, and refill reminder automated prompts. Each intervention
will occur in one of three pharmacy chains, each with approximately 10,000 patients
randomized to control or intervention (receive prompt or no).
Prior to the outbound automated call to the patient, a third-party technology vendor
(Scientific Technologies Corporation) will perform an automated immunization status
assessment of the patient by submitting a query the state immunization registry to compare
the adult patient's existing immunization record to the CDC Recommended Adult Immunization
Schedule. Gaps in immunizations that fall within pharmacy scope of practice will be
identified. During the automated call (performed by VoicePort, a pharmacy telephonic support
vendor) to the patient, they will be prompted to receive identified immunization gap
vaccines upon their next pharmacy visit, with priority on pneumococcal, influenza, and
herpes zoster vaccinations. If the patient accepts, the vaccination will be delivered when
next the patient comes to visit the pharmacy.
After 6 months of running the trial, statistical modeling will be employed to assess
vaccination rate differences between control and intervention patients.
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