Educational Problems Clinical Trial
Official title:
Implementation of a Telephone Educational Intervention Performed in Outpatient Patients by the Gastrointestinal Endoscopy Nurse. Study of the Impact on the Pre-procedure, Procedure and Post-procedure Colonoscopy Quality Indicators.
This study assesses what impact has on colonoscopy quality the implementation of a telephone educational intervention carried out individually on the patient in the days before the test. Half of the study patients will receive the educational intervention and the other half will not.
A high-quality colonoscopy is an examination in with patients receive an indicated procedure,
correct and relevant diagnoses are recognized or excluded, any therapy provided is
appropriate, and all steps that minimize risk have been taken.
But quality also refers to pre-procedure and post-procedure quality issues such as
information, booking, choice, privacy, dignity, aftercare and satisfaction of patients. All
those issues can negatively affect the willingness of patients to perform the test and the
possibility of preparing adequately. And what is more, it can diminish the quality of the own
exploration, the satisfaction of the patients and their adherence to programs of endoscopic
follow-up.
An action on these colonoscopy non-technical issues with a telephone educational intervention
performed by the gastrointestinal endoscopy nurse can positively improve all (pre, intra and
post-procedure) colonoscopy quality indicators.
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