Provider-Patient Communication Coaching

Status Completed

Clinical Trial Summary

To examine the effect of a coaching intervention on provider burnout and communication

Clinical Trial Description

The investigator will recruit providers at Duke University and randomly assign them to receive (1) a communication coaching intervention or (2) a waitlist intervention. The investigator will survey all providers at Baseline and Follow Up. Providers randomized to the intervention arm will attend face-to-face meetings with study coaches, and have some of their encounters with patients shadowed by a coach or audio recorded. Providers will obtain verbal consent from patients to participate in the study (i.e. have their encounter shadowed or audio recorded). Providers will then be provided feedback by coaches on their communication during these encounters. Providers randomized to the waitlist intervention arm will be offered the option of receiving this intervention after they complete the follow up survey. ;

Study Design

Related Conditions & MeSH terms

Clinical Trial Details

NCT number	NCT02783742
Study type	Interventional
Source	Duke University
Contact
Status	Completed
Phase	N/A
Start date	June 20, 2016
Completion date	January 30, 2020

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