Communication Clinical Trial
Official title:
Navigating High Risk Surgery: Empowering Older Adults to Ask Questions That Inform Decisions About Surgical Treatment
The investigators will perform a multi-site cluster randomized trial that uses a stepped-wedged design to compare the effectiveness of a Question Prompt List (QPL) intervention to usual care for patients considering high-risk vascular (peripheral, cardiac, neuro) and oncologic operations. This 24-month study will use a time-dependent cluster randomization plan within each of the five study sites: the investigators will randomly assign time points for surgeons who perform high risk operations to cross over from usual care to QPL intervention. Study staff will audiotape the conversation between the patient and surgeon during one preoperative clinic visit; administer surveys to patients and family members at 24 hours, 6 weeks and 12 weeks after that visit; and record surgical decisions, treatments received and associated outcomes. The investigators will use stratified purposeful sampling to identify a subset of patients in each study arm who have experienced serious complications for qualitative interviews.
To answer the research question, "Could a patient-driven approach that improves decision
making and informs postoperative expectations have more effectiveness than the current
surgeon-directed preoperative conversation?" the investigators will conduct a multi-site
randomized controlled trial of the question prompt list intervention (QPL) for high risk
surgery that will:
1. Compare the effectiveness of the intervention relative to usual care on the extent of
patient engagement in decision-making for high risk surgery. (Aim 1)
2. Compare the effectiveness of the intervention relative to usual care on treatment choice
and on psychological well-being and post-treatment regret for patients and family
members. (Aim 2)
3. Compare the effectiveness of the intervention relative to usual care on interpersonal
and intrapersonal conflict relating to treatment decisions and subsequent treatments
received. (Aim 3)
The overall goals of the study are to help patients and families:
1. make treatment decisions aligned with their values and goals;
2. anticipate and make sense of postoperative outcomes; and
3. experience less postoperative conflict about treatment of serious complications.
Enrolled surgeons will be grouped based on self-report of their clinic practices. "Visit 1
Surgeons" typically have a treatment decision making conversation with patients at their
initial new patient consult. For enrolled patients of these surgeons, we will audio-record
their first consult visit. "Visit 2 Surgeons" typically do not have treatment decision making
discussions at the initial visit- this discussion is generally delayed until a follow up
appointment, after additional testing or review of medical records. The return/second visit
of enrolled patients under the care of Visit 2 Surgeons will be recorded.
When a surgeon is in the usual care arm, patients will receive the current standard for
surgical decision-making. Once an enrolled surgeon has crossed into the intervention arm, the
research team will mail the QPL intervention to all of the surgeon's new consult patients
(for Visit 1 Surgeons) or returning/2nd consult patients (for Visit 2 Surgeons) about a week
prior to their scheduled consultation, regardless of study eligibility. The QPL intervention
includes the QPL intervention brochure, plus a letter from the surgeon encouraging its use
during the upcoming office visit. Eligible patients will be identified by clinic staff and
interested patients will be approached once they arrive in clinic (they will not receive
information about the study prior to their clinic appointment because this information could
interfere with the QPL intervention).
Patients in the usual care arm will receive the current standard for surgical
decision-making. The investigators have observed that usual care includes informed consent
and a surgeon-directed deliberative phase in which surgeons present their own evaluation of
the trade-offs and goals of the proposed intervention. Although this deliberation occurs in
front of patients and families, assumptions about the value of specific outcomes are
surgeon-generated and not specifically linked to patient preferences. For these reasons, the
investigators believe comparing the intervention to usual care is suitable. In addition,
question prompt lists are currently available online and are not distributed by the surgeon.
Patients can obtain and use the lists if they so choose on their own (although most do not).
Additionally, question prompt lists have been shown to be safe and effective in previous
studies in similar but not identical clinical situations.
Surgeons will be randomly assigned within each site to change from usual care to the QPL
intervention at different study wave time points. Prior to study start the investigators will
conduct step-wise randomization using a computer-generated randomization schedule to
determine the crossover wave timing among surgeons. Surgeon cross-over from usual care to
intervention will occur in one direction only and each within-site change will occur once
every four months. Surgical clinics will be contacted one month prior to intervention
implementation to confirm and execute implementation processes and to start mailing the QPL
intervention to patients with office visits scheduled on or after the first day of
intervention transition. A 2-week hiatus in data collection at the start of the cross over
will be instituted in the transition clinics to ensure patients in the intervention group
have had the opportunity to receive the intervention mailing. Surgeons who have crossed over
to the intervention group will be notified when the QPL intervention has been implemented in
their clinic and will be encouraged with bi-weekly email or text reminders to support patient
use of the question list during clinical encounters with patients discussing surgical
treatment options.
For patients in both the usual care and intervention arms: Surgeons who perform high risk
operations and have agreed to participate will help to identify new or returning patients
(depending on their previously reported practice pattern) coming to an outpatient visit to
discuss a major surgical procedure. If a patient consents to the study, study staff will
audio record one conversation (T0) between the attending surgeon and patient and accompanying
family member. Study staff will meet with the patient prior to starting the audio recording
to obtain consent. If there is a family member present at the appointment and he or she would
like to participate in study activities, study staff will obtain consent from them as well.
If a resident/surgical trainee or additional family members and caretakers are present, study
staff will obtain verbal permission to audio record the resident and all others present.
Study staff will wait until the surgeon enters the room and then turn on the digital audio
recorder. Once the audio recorder has been turned on, the research team member will leave the
room and return once the meeting between the patient and surgeon is complete to terminate and
collect the audio recording.
Study staff will conduct follow-up phone calls to administer surveys to the patient and
family member (if they have enrolled) within 12-72 hours of the patient's audio-recorded
treatment decision-making visit (T1). After the visit with the surgeon, the patient's
treatment plan will be determined by chart review and confirmed with the surgeon or clinic
nurse. Administration of the second and third surveys (T2 and T3) will be linked to the
patient's treatment plan. For patients who are scheduled for surgery, surveys will be
administered via telephone to the patient and family member 1-2 (T2) weeks after surgery and
6-8 (T3) weeks after surgery. Based on previous study in this patient population and clinical
setting, the median time between the patient's preoperative visit with the surgeon and
surgery is 31 days. If the patient is unable to participate in study activities, enrolled
family members will still be asked to complete study activities. Patients who did not have a
family member enroll along with them and who are unable to participate in study activities
post-operatively will be considered lost to follow up. For patients who have non-operative
treatment; e.g., medical treatment (chemotherapy, pulmonary rehab) or observation (active
surveillance, no surgical procedure scheduled), study staff will administer surveys between 6
and 8 weeks (T2) and again between 12 and 14 (T3) weeks after the patient's audio-recorded
treatment decision-making visit with the surgeon. This will roughly approximate the time
frame for study activities for patients who have surgery. Patients and family members will
also be allowed to complete follow up surveys (T2 and T3) by web survey or mail, if they
prefer, though phone surveys will likely be the primary data collection method, based on
prior research.
Some patients of Visit 1 Surgeons will need additional testing (CT scan, PET scan, stress
test) before a treatment decision can be made. These patients and their family members will
complete the initial study activities (audio recording of the initial visit with a surgeon
(T0) and survey at 12-72 hours (T1)). Study staff will not audio record a second (return)
visit with the surgeon or repeat the post visit survey (T1). The second and third surveys
will be linked to the treatment decision after this second interaction with the surgeon: T2:
1-2 weeks postoperatively and T3: 6-8 weeks postoperatively, or T2: 6-8 and T3:12-14 weeks
after the second interaction with the surgeon for those who have non-operative treatment. In
some cases surgeons will telephone the patient after additional testing to develop a
treatment plan. Study staff will not audio record this interaction. Study staff will use
careful chart review and communication with the surgeon and/or his/her clinical staff for
these patients to accurately target the timing of subsequent study activities. After the
final survey is completed study staff will use chart abstraction to identify and record
treatments received and postoperative complications.
Study staff will use chart review immediately after the patient meets with the surgeon (T0)
and again after the final survey (T3) has been completed to record clinical data, treatments
received and outcomes of treatment. Study staff will also screen charts of enrolled patients
weekly in order to confirm treatment plan which may be unclear at the time of their
audio-recorded treatment decision-making visit and is critically important to timing of
subsequent data collection. Data collected will be limited to clinical information pertaining
to surgical care from audio-recorded treatment decision-making visit through to
administration of the final survey (T3).
To investigate Aim 3, the investigators will use a qualitative study design to compare
interpersonal and intrapersonal conflict between study arms as it relates to the phenomenon
of surgical buy in—when the surgeon believes that the patient has agreed to the operative
procedure as well as all possible postoperative care. Conflict between surgeons and patients
and/or family members about additional invasive procedures occurs in the uncommon setting of
serious postoperative complications but may be affected by the QPL intervention, which
includes questions about "What happens if things go wrong?" and specific question prompts
about advance directives. Thus, investigators will use stratified purposeful sampling to
identify a subset of patients who have experienced serious postoperative complications in
each study arm, as determined by chart review. Serious complications include prolonged
hospitalization (more than 8 days postoperatively), prolonged length of stay in intensive
care (greater than 3 days), prolonged mechanical ventilation, myocardial infarction, major
cerebrovascular accident, new onset dialysis or death. Study staff will use chart review at
T3 (12-14 weeks, roughly 6 weeks after surgery) to identify patients who have had serious
complications and ask them and/or their family members to participate in a face-to-face
qualitative interview. The investigators are planning for 3-7 interviews at each study site
and anticipate no more than 10 at each site. Not all patients who consent to Aims 1 and 2 of
the study will participate in Aim 3.
For patients and family members who agree to be interviewed, a trained Qualitative
Interviewer will conduct the interview. The interviewer will meet the patient and family
member at a convenient and private location of their choosing for an in-person interview.
Patients and family members will have the choice to conduct the interview jointly or
separately. Study investigators have employed this technique in previous studies and
successfully interviewed study participants and family members in their homes or at the
medical center in a private room at the time of a follow up medical appointment. Interviews
will generally not be conducted over the telephone as this limits the ability of the
interviewer to respond to non-verbal cues. Interviews will last up to one hour.
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