Retrospective Data Analysis of VitalCare Targeted Population Management on Scott and White Chronically Ill Beneficiaries

Chronic Illness Clinical Trial

Official title:

Retrospective Data Analysis of the Impact of Vital Care Targeted Population Management Upon a Matched Cohort of Scott and White Health Plan Beneficiaries

Clinical Trial Details — Status: Completed

Administrative data

• NCT number: NCT01912430
• Other study ID #: 120246
• Status: Completed
• Phase: N/A
• First received: July 18, 2013
• Last updated: July 30, 2013
• Start date: July 2012
• Est. completion date: December 2012

Study information

• Verified date: July 2013
• Source: Scott & White Health Plan
• Contact: n/a
• Is FDA regulated: No
• Health authority: United States: Institutional Review Board
• Study type: Interventional

Clinical Trial Summary

New payment methods such as Accountable Care Organization (ACO's) and medical homes facilitate are new models for providers to deliver cost effective, quality patient outcomes. Integrated Care Coaching (ICC) is a healthcare delivery model combining telephonic interventions with an intelligent information technology platform that offered validated protocols and patient outcomes tracking. Health Integrated, Inc. has developed a validated program of Integrated Care Coaching (ICC), which was branded as "VitalCare", and implemented with over 7,000 members of the Scott and White Health Plan in Texas, would reduce healthcare costs/achieve a return on investment (ROI), improve clinical outcomes, and be satisfying for participants.

Description:

A prospective, pre-post historical control design trial with a concurrent control group cost/satisfaction analysis with a retrospective clinical study was undertaken with adult, Scott and White Health Plan (SWHP) patients with chronic illnesses. From 2007 to 2010, a total of 7,411 ICC and 10,148 control patients participated. Variables were costs, return on investment (ROI), iterative Patient Health Questionnaire (PHQ)9 scores, and satisfaction.

Recruitment information / eligibility

• Status: Completed
• Enrollment: 17559
• Est. completion date: December 2012
• Est. primary completion date: December 2012
• Accepts healthy volunteers: No
• Gender: Both
• Age group: 18 Years and older

Eligibility

Inclusion Criteria:

• 18 years or older

• Having one or more of 21 chronic conditions, including those with depression and multiple chronic comorbidities.

Exclusion Criteria:

• Presence of Major Cancer, HIV, or ESRD in either the baseline or measurement periods

• Claims in excess of $100,000 in either baseline or intervention period.

• Claims for long term care or hospice in either baseline or intervention period.

Study Design

Allocation: Randomized, Endpoint Classification: Efficacy Study, Intervention Model: Parallel Assignment, Masking: Open Label, Primary Purpose: Health Services Research

Related Conditions & MeSH terms

• Chronic Disease
• Chronic Illness

Intervention

Behavioral:
• ICC (Integrated Care Coaching) Intervention Group

Locations

Country	Name	City	State
United States	Scott & White Health Plan	Temple	Texas

Sponsors (1)

Lead Sponsor	Collaborator
Scott & White Health Plan

Country where clinical trial is conducted

United States, 

Outcome

Type	Measure	Description	Time frame	Safety issue
Other	Patient Satisfaction		6 to 12 months	No
Primary	Return of Investment and Cost of Medical Care	Primary outcomes were ROI and cost of medical care (including inpatient, outpatient, emergency room, office and other (ie, physical therapy). ICC participants and control group members had a minimum of 6 months to a maximum of 12 months measurement period.	6 to 12 months	No
Secondary	Level of Depressive Symptoms per Interactive Patient Health Questionnaire (PHQ-9) scores	Secondary outcome was level of depressive symptoms per Interactive Patient Health Questionnaire (PHQ-9) scores. ICC participants and control group members had a minimum of 6 months to a maximum of 12 months measurement period.	6 to 12 months	No