Child Health Clinical Trial
Official title:
Text Message Follow-up for Patients Who Have Missed Well-Child Visits: Randomized Controlled Trial
Verified date | August 2022 |
Source | Wake Forest University Health Sciences |
Contact | n/a |
Is FDA regulated | No |
Health authority | |
Study type | Interventional |
This project will use Twilio as a platform for a text messaging campaign to implement timely follow up with parents/guardians of children ages 0 to 17 years who have missed Well Child Visits (WCVs). The first phase of this project was an open trial. This second phase of the study will be a randomized controlled trial (RCT) to randomly assign parents/guardians of children who missed a WCV to an intervention condition or no intervention, and assess reasons for missed visits and experiences at last visit. Parents/guardians will receive text messages notifying them of missed visits and prompting them to reschedule, as well as inviting them to complete an online survey. Each reminder message will at minimum direct parents/guardians to reschedule by phone or by the patient portal. Outcomes of the follow-up campaign will be evaluated, including rescheduled visits within 6 weeks of missed visit and attendance at rescheduled visit. This aim will incorporate patient Electronic Health Record (EHR) data into mixed effects logistic regressions for the primary study outcomes.
Status | Completed |
Enrollment | 739 |
Est. completion date | August 9, 2022 |
Est. primary completion date | August 9, 2022 |
Accepts healthy volunteers | No |
Gender | All |
Age group | 18 Years and older |
Eligibility | Inclusion Criteria: Patients included in text messaging campaign (caregivers receive text messages): - Are 0-17 years - No-showed for a well-child visit scheduled at one of five locations: Pediatrics-Downtown Health Plaza, Family Medicine-Piedmont Plaza, Pediatrics-Winston East, Family Medicine-Peace Haven, or Pediatrics-Clemmons - Have a phone number on record for a primary caregiver - With primary language for contact that is English or Spanish Caregivers must be 18 years or older Exclusion Criteria: Patients who: - Are 18+ years old - No-showed for a different type of visit, or no-showed for a WCV at a different practice location - Already rescheduled their appointment by the time the sample list was generated - Have primary language specified that is not English or Spanish. Caregivers who are under 18 years old |
Country | Name | City | State |
---|---|---|---|
United States | Wake Forest University Health Sciences | Winston-Salem | North Carolina |
Lead Sponsor | Collaborator |
---|---|
Wake Forest University Health Sciences |
United States,
Type | Measure | Description | Time frame | Safety issue |
---|---|---|---|---|
Primary | Number of rescheduled well child visits | If parent/guardian rescheduled well child visit | 6 weeks after missed well child visit | |
Primary | Number of completed (rescheduled) well child visits | If parent/guardian completed (rescheduled) well child visit | 6 weeks after missed well child visit | |
Secondary | Number of child patient emergency department visits | If child patient had an emergency department visit | 6 weeks after missed well child visit | |
Secondary | Number of child patient hospitalizations | If child patient required hospitalization | 6 weeks after missed well child visit |
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