Act Code - Emergency Clinical Trial
Official title:
You Have Got Got Mail....and Need Follow Up
The purpose of this study is to see if patients who receive an email reinforcing their discharge instructions after being discharged from the emergency department will have an affect on follow-up care with their primary physician.
Status | Completed |
Enrollment | 577 |
Est. completion date | March 2014 |
Est. primary completion date | March 2014 |
Accepts healthy volunteers | No |
Gender | Both |
Age group | 18 Years and older |
Eligibility |
Inclusion Criteria: - 1. Patients triaged to category 2, 3, and 4 and placed in a room for care at St. Joseph Mercy Hospital-Ann Arbor Emergency Department 2. Primarily English speaking. 3. >18 years of age 4. Have a primary physician who is part of Integrated Health Associates 5. Have access to an email account Exclusion Criteria: - 1. Patients triaged to category 1 or 5 placed in a room at Stl Joseph Mercy Hospital-Ann Arbor (category 1 patients are not typically discharged home from the hospital. Category 5 patients could potentially be interfered with if attempting implementation of the communication instrument. Category 5 patients are typically very straightforward visits with minimal requirement for follow-up appointments) 2. Patients < age 18 3. Prisoners or institutionalized persons 4. Patients with a mental-health related chief complaint 5. Not primarily English speaking (the potential language barriers could interfere with ability to communicate via email which will be written in English) 6. Under temporary or permanent custodianship (used as a surrogate for ongoing lack of mental competence or consciousness) 7. Prior participation in this study. (A patient may only participate once). |
Allocation: Randomized, Intervention Model: Parallel Assignment, Masking: Double Blind (Investigator, Outcomes Assessor), Primary Purpose: Supportive Care
Country | Name | City | State |
---|---|---|---|
n/a |
Lead Sponsor | Collaborator |
---|---|
Saint Joseph Mercy Health System |
Type | Measure | Description | Time frame | Safety issue |
---|---|---|---|---|
Primary | Successful follow-up with primary care physician | Review of medical records at primary care physician's office by one of two physician investigators | 10 days | No |