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Patient Perceptions of the Relational Empathy of Healthcare Practitioners From the Department of Emergency Medicine During the COVID-19 Pandemic

Malignant Solid Neoplasm Clinical Trial

Official title:
Patient Perceptions of the Relational Empathy of Healthcare Practitioners From the Department of Emergency Medicine During COVID-19: A Randomized, Controlled Trial Comparing In-Person Interaction With Personal Protective Equipment (PPE) Versus Video Interaction Without PPE

Clinical Trial Summary

This study investigates patients' perceptions of their doctor's or nurse's empathy during an in-person interaction with the doctor or nurse wearing personal protective equipment (PPE) compared to during a video interaction with the doctor or nurse without PPE. The goal of this research study is to learn whether patients who visit the Acute Cancer Care Center at MD Anderson believe they get better (more empathetic) care from doctors who visit them in person wearing PPE or from doctors who visit them by video call and do not wear PPE.

Clinical Trial Description

PRIMARY OBJECTIVE: I. To determine whether patients perceive their healthcare practitioner as more empathetic during an in-person interaction with the practitioner wearing personal protective equipment (PPE), or during a video interaction without the need for PPE. SECONDARY OBJECTIVES: I. To assess whether certain physicians perform better with video whereas others perform better in person. II. To characterize generational differences in patient perception of healthcare practitioner empathy during an in person interaction with the practitioner wearing PPE, or during a video interaction without the need for PPE. OUTLINE: After initial visit, patients are randomized to 1 of 2 groups. GROUP A (NO PPE): Patients receive standard of care via video call with treating physician. GROUP B (WEARING PPE): Patients receive standard of care in-person physician visits. ;

Study Design

Related Conditions & MeSH terms

Clinical Trial Details
NCT number NCT05102656
Study type Observational
Source M.D. Anderson Cancer Center
Contact
Status Active, not recruiting
Phase
Start date June 2, 2021
Completion date February 2, 2027
View Details
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